Jira

We're implementing a system to track the utilization of additional service hours purchased by our customers. We've chosen Jira as our primary tool for this purpose and have created a new field to cap...

• Question
• cloud
• jira
• jira-cloud

I'd like to customize the column headers when exporting using Export of all fields. I cannot seem to find a way to do that.     Any help would be appreciated.

• Question
• cloud
• jira
• jira-cloud

Hello all! I am trying to write automation that copies a field from Jira Product Discovery to a Jira Software Project.  It is not a 1:1 copy however due to the Jira product Discovery field bein...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud
• +2 more tags...

In Jira Work Management, In the "List" view While trying to create a "Format Rule", I'm unable to find the custom field called "Event Type".  The field is a single select drop down.  I ca...

• Question
• cloud
• format
• jira
• jira-cloud
• jira-software
• +1 more tag...

Hi Community,  I am using JMWE post function "Transition Issue" On child workflow to transition the Parent when Child moves to next status.  I want to enable Condition Exception where I a...

• Question
• automation
• condition
• data-center
• groovy
• jira
• +4 more tags...

I've utilized the Workload Pie Chart with Time Spent vs Components. The "Other" slice of the pie doesn't allow me to view what makes up the "Other" value. Thus, I'm looking to create a table (report)...

• Question
• cloud
• jira
• jira-cloud

Hi,   I am using REST API to create a JIRA issue and the issue is getting created successfully. However, one of the custom fields (short text) is not updated although the request body has the...

• Question
• cloud
• jira
• jira-cloud

Hi, I have my first use case for automation rules and described my problem with it in the attached document. Two very similar rules which I would like to put in one, but I fail on the last step. Th...

• Question
• cloud
• jira
• jira-cloud

  Is there a way to have the automation rule error be a comment on the issue? like here's the use case - we have an automation rule that closes a ticket after 7 days of no activity, and it t...

• Question
• cloud
• jira
• jira-cloud

My Jira Cloud instance was set up with a few different groups: Administrators -  Jira Software users - Can do basic things  Project Admins - Can create sprints but not releases Site Ad...

• Question
• cloud
• jira
• jira-cloud

I've watched this video with a workflow approval using 2 approval groups many times. (Building a review process with Jira Automation). I'm attempting to recreate this but for some reason a card can...

• Question
• cloud
• jira
• jira-cloud
• workflow

Trying to create a quick filter such that I can easily see tickets that are awaiting PR as a development property. These tickets have this icon    

• Question
• cloud
• jira
• jira-cloud

I have a simple Software Project and would like to import it completely into another Software Project. The New Experience starts off ok, but the drop down for Type of Project it offers only contains...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I’m setting up an automation rule in Jira to send notifications when an issue moves to a custom status, but for some reason, the rule isn’t triggering as expected. The automation is set to activate w...

• Question
• data-center
• jira-data-center

  moved all my Userstories as "features' and not able to convert the sub-task under them

• Question
• cloud
• jira-work-management

    Estou tentando exportar meus projetos para o Excel, mas ele só traz o histórico do ano de 2024. Preciso de tudo o que fizemos ao longo dos anos.

• Question
• cloud
• jira
• jira-cloud

I'm trying to use advanced editing automation and trying to set Data type custom field with some value from a lookup Issue OR null, but I can't figure why it does not work. { "fields": { "customfiel...

• Question
• cloud
• jira
• jira-cloud

500 error when editing a workflow

• Question
• data-center
• jira
• jira-data-center
• jira-server
• jira-software
• +1 more tag...

Hey guys! I have red a lot of posts but still dont see any answers concerning the jql search by function issuesWithRemoteLinksByGlobalId(). This function as I understood  requires GlobalID....

• Question
• cloud
• jira
• jira-cloud

10 Questions on the form. If a user selects Yes to a question a ticket is cloned into another project for tracking. However, there are 4 questions if answered yes to any one or multiple of them, woul...

• Question
• cloud
• jira
• jira-cloud

Hello I've scheduled maintenance for a project in the near future, I got the toast pop up to say it was successful, but can't find it to edit it! It doesn't appear under any of the tabs on the Incid...

• Question
• cloud
• edit
• jira
• jira-cloud
• scheduled
• +1 more tag...

  Good day Atlassian We recently migrated to Jira Cloud from the on-prem version and I see with trying to clone a project there are substantial differences. Where it is an easy and quick task i...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello, I wanted to know if there is a way to clone an issue to another Jira instance ? Thank you

• Question
• cloud
• jira
• jira-cloud

  I am configuring a rule that validates that the incident is not closed until I have a comment. But I see that it does not save the changes, please tell me how to solve the error.

• Question
• cloud
• jira
• jira-cloud

I am trying to automate the generation of a standard set of tasks and sub-tasks that will run once a new Epic is created in Jira Cloud. Is that possible without adding a marketplace app? I have crea...

• Question
• cloud
• jira
• jira-cloud