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Requesting Trial for Jira Standard Plan After Free Plan Trial

Wayne Yang April 28, 2025
I have already placed an order and received the License, but my account is not on the original site. How can I add the purchased License to the original site?

Because the contact person who received the License does not exist in the admin of the original site.

1 answer

2 votes
Walter Buggenhout
Community Champion
April 28, 2025

Hi @Wayne Yang,

Reach out directly to Atlassian Support through https://support.atlassian.com/contact/#/ and explain your use case in detail. Select Billing, payments and pricing. They should be able to help you out there.

Hope this helps!

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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AUG Leaders

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