I updated Jira two weeks ago. We had connections isses, so after reasearching I updated file dbconfig.xml, adding a useSssl=false. When I restarted Jira, it's acting like licence was never installe...
I have embeded the Issue Collector into our company's website. However, the feedback form does go through into Jira but it isn't mapped to the project and I can't allocate the opened ticket to an exi...
Hi Does anyone know how to adapt the given capacity of an individual team member and therefore see the sprint capacity forecast. This was easily done in portfolio by going to the team section and ad...
At the Done state I don't want any fields to be editable. I also have certain fields I need read-only at creation and then I have a couple of Fields that I need read-only after transitioning to...
The one here https://confluence.atlassian.com/enterprise/jira-sizing-guide-461504623.html or the one mentioned here in page 7 https://pages.eml.atlassian.com/rs/594-ATC-127/images/SMT_1708...
Yesterday, our SSO functionality suddenly stopped working. We've made no changes to our organization or in the Azure AD plugin for Atlassian Cloud. We can't sign on using our MS accounts; we had to ...
Hello – Ours is a simple C# application which calls Atlassian SDK to auto-generate Jira tickets from it. We are able to create tickets but unable retrieve all the tickets created. Can we know if yo...
I've just started diving into administering JIRA. For some context, I did not set up the initial instance so mostly jumping in blind. I'm currently trying to get implement the ability for users to b...
I'm looking for a solution in Jira Automation which allows to change item status when changed issue fields. Is this possible?
I have my desktop notifications turned off but the icon will still show a badge with a number that is supposed to reflect how many notifications I have. I'd love to turn this off but haven't figured ...
How do I setup the hierarchy so that when I link say a Business Value Deliverable to a Feature, that in the Roadmap I can expand the 'feature' to see all the stories' contained within? ...
We have been using the slack intergration for notifications on new and completed tasks. However these occur for every Jira project not just the one originally setup for slack. I have removed channel ...
We are currently running JIRA V6.3.15 and we want to upgrade to 8.5.5. Can we do this upgrade directly or you will recommend doing a stepped upgrade? How much it will cost the Server Licensing upgr...
I need to know how to message employees individually, and collectively. I don't want to have to flip back and forth between my email and the software. Thanks.
I am building a prototype to demonstrate on boarding and off boarding in Jira. I also want to be able to show my boss how to essentially flag violations and generate monthly reports so we can stay on...
Hi All, Is it possible to move tickets/issues from one Kanban board to another board ?
Hello everyone, I'm quite new in JIRA so sorry for dummy question :) I need to integrate ITSM (BMC) with JIRA. It is pretty clear for me on ITSM (BMC Side) and I can create and manage JIRA ...
Olá pessoal, No início do mês passado eu fiz uma migração do nosso jira de uma VM windows para uma linux, sofri um pouco mas consegui fazer toda a restauração. No meio desta troca, decidi alterar ta...
hello. is there a way i can bulk delete? i tried googling the answer and it seems i may need special permission as i do not see bulk delete as an option. nor can i see anything under the tools ...
After upgrading jira we have a issue regarding old tasks imported from old Jira. When I search for issues assigned to me, geting freezed panel of searched issues.
I know Jira should have a time tracking feature turned on by default (and in fact it is turned on in settings) but I don't see nowhere a way to add time spent on an issue on the web version...
Example: Days = 3d Creation date = 17/06/2020 Due date = 22/06/2020 (exclude non working days )
Hello, The BETA Insights feature for Jira Software Cloud is very promising. However, I am struggling as to why the "Active users" listed on the graph is different (lower) than the total count of act...
We have raised a request to cancel the subscription and looking to delete the credit card details , please suggest to delete the credit card info from Payment method.
I have forgotten my JIRA Passowrd. were can i reset the PW??
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