Jira

Our issue summaries have text such as the example below: "[I-5520][ID] EPIC: Big Updates & Redesign on SEO pages, page structures" But, if I try to search for "5520", i get no result If i sear...

• Question
• cloud
• jira-software
• search

Hi there, I am trying to install service desc for JIRA 7.x After installing it I got an error   'com.atlassian.servicedesk.plugins.servicedesk-search-plugin' - 'Service Desk Search Plugin' ...

• Question
• description
• jira
• jira-server
• server

Hi! I have a status called Estimate meant for our developers. When they are finished with the estimation I have set up a transition to Status "Waiting for approval". I want cards added to that statu...

• Question
• cloud
• jira-software

Currently URL name is https://<User name>.atlassian.net, how to replace it with organisation name or plan to be upgraded  

• Question
• cloud
• jira-software

What is the correct way of importing tickets from another system? We have tried it and we failed because of the: UNFIXABLE ERROR: The issue with key XXX-166 has a null entry for the workflow step...

• Question
• jira-software
• jira-software-server
• server

We deleted a project role which was used for some restricted comments. Now we are missing those comments. I know they are not deleted but simply invisible as nobody is in that project role anymore. ...

• Question
• cloud
• jira-software

We store details of releases etc in confluence, for audit reasons we would like to freeze/baseline the jira tickets involved at the point we release. We have jira server and scriptrunner for Jira. ...

• Question
• jira
• jira-server
• scriptrunner
• server
• traceability

...sA || isB){ c.setRequired(true) } else { c.setRequired(false) } Can somebody tell me how I can make this work for both fields at the same time? Thank you.

• Question
• behaviours
• jira
• jira-server
• scriptrunner
• server

Hi All, Quick questions pls. 1/ When configuring gadgets, is it possible to exclude weekends so that the gadget shows only working days? - If so which gadget. 2/ Are there any gadgets that show wh...

• Question
• jira-software
• jira-software-server
• server

Hi people,           I was able to create jira service desk ticket till yesterday from slack. since today morning I'm not able to create the ticket. does any one has an...

• Question
• cloud
• jira-core
• jira-core-cloud

I have a form in a SharePoint 2016 site that saves data in SharePoint list first, then creates an issue in Jira with the same details entered by user. Jira REST APIs is being used to create issues in...

• Question
• cross-origin
• jira
• jira-server
• jira-service-desk
• rest-api
• +1 more tag...

Hi,   I used the following script to pre-file description field.   def desc = getFieldById("description") def issueType = getFieldById("issuetype") def defaultStory = """ Story tex...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira-software
• scriptrunner

Hi, We're looking to have Confluence pages to show project summaries. Ideally, it'd be great to show how much time had been spent via Log Work on the stories falling under a filter/query, but this d...

• Question
• confluence
• jira
• jira-server
• server
• time-spent
• +1 more tag...

Hi   I would like to add the 'flag comment' field in to the dialog box. Like it is the case for the 'flagged' field   Both 'flagged' and 'flag comment' are in my 'edit' screen: ...

• Question
• jira-software

We have one specific user who seems to be having issues updating an issue on one of our next gen projects (JIRA cloud).  We've checked the user, and they have an identical setup to 8 other indi...

• Question
• cloud
• jira-software

Hallo, My Installed SEN IS:     SEN-L15507627 But I buy a the SEN      SEN-17615260 Can you change it into SEN-L15507627? 

• Question
• jira-core

Hello all, We're currently reviewing our Jira Service Desk setup and we would like to have all of our tickets to be approved by software or business application owners. For this, we would create an...

• Question
• jira
• jira-server
• server

I 'rebuilt my PC' and reinstalled Python 2.7 and jira python library jra-2.0.0 python 2.7.17 JIRA 7.6.9 since then Search_issues() no longer works using a 'fields=' attribute.   searchstri...

• Question
• jira-server
• python
• server

How can I let issue cards show an image, I put in attachment, on the kanban boards ?  I know this is possible with next-gen projects but is it possible with a classic project? 

• Question
• cloud
• jira-software

Since our first release, we have the com.almworks.jira.structure__access-to-structure-cloud permission in the app descriptor. We check this permission using the /rest/api/3/permissions/check endpoin...

• Question
• api
• cloud
• jira
• jira-cloud

I changed to Dashboards and want to change back, how do I do this?

• Question
• cloud
• jira-software

Late yesterday both our jira and confluence servers started giving people who tried to access them the message:   Service Unavailable The server is temporarily unable to service your request ...

• Question
• jira
• jira-software

Hello everybody! I always link relevant confluence pages to the jira issues so that I can make my work more traceable. I do that through the jira ticket as soon as I've created the relevant confluen...

• Question
• automation
• cloud
• jira-software

I want to create a risk result based on impact and probability. Impact/Prob will be select list custom fields, an automation will work out a risk value. I'm trying to use the Create Variable action...

• Question
• automation
• cloud
• jira-software

Hello, Since the beginning of last week, me and my colleague stopped receiving email notifications for the new tickets coming in our queue, as well as the ticket activity for all tickets in our queu...

• Question
• cloud
• jira-service-desk