I set up an automation to trigger off of the status of a ticket being changed to reopen. This sends an email to the developer letting them know to check the comments to see why it was reopened. But t...
We recently added the JIRA Cloud App to our Team's platform. When we go to add a pre-made filter to a channel it doesn't translate the columns properly. Is there a way to fix this?
Hi All!! I have a question.. I know that it is possible to create new issues by importing them. But is it possible to create jira service desk requests? I mean I want create ji...
Hi, We are having issues with Jira Core. We upgraded from 8.10.0 to Jira 8.12.2. We found out that we have some issues on our system. Is there a way to downgrade Jira Core to 8.5? As this is the ver...
For compliance reasons many of our clients need to guarantee that their data reside in Australian data centres even if this comes at a cost of reduced high availability. We understand that there are&...
anybody know jira's logic for assigning the rank field's initial value when creating a new ticket? for instance when creating a new epic i hoped it would be ranked at the top or bottom of the e...
I want to create an Epic for a business requirement that impacts multiple projects. Each project needs stories linked to this Epic. Is this possible to do with the help of either a...
Say you want to find the tickets assigned to "John Doe" with the status "in progress" in 2018. If you do this: status was "in progress" during ("2018/01/01","2018/12/31") and assignee was "John D...
I have Parallel Sprints defined in my product setup (next-gen) but I can't activate two sprints at the same time. Any suggestions as to what steps I'm missing? I get the error that I have...
Client would like the due date field to not allow you to pick a date less than 8 weeks from current date (business days only). Any ideas on how to accomplish this? We are running Jira Service Desk ve...
When you run one of these containers, https://hub.docker.com/r/atlassian/jira-software , it (of course) asks for a license. I am mostly interested in these for quickly testing a plugin on diffe...
Hi there, Someone on my team is attempting to link integrate their Google Calendar into their Tempo calendar, but is having issues doing so. Specifically, after going th...
Hi there, I have a timesheet from a period at the end of last month that my manager rejected, and I would like to resubmit for approval after making edits to said timesheet. &nb...
Hi Community, My department decided to clean up the teams backlogs (which have between 200-400 items) so that the teams can focus on the future work rather than having all the items hoarded from X y...
hi all, pls, i am trying to setup new Kanban wall for our busines projects. And on the cards, I would like to bring out the 'colour options' - meaning, the card could have the green/amber/red status ...
Usually story is counted in a burn down chart as done when it is moved to the last column of the dashboard. Can we obtain burndown down with respect to the any column before the last column For Exa...
Hi all, I have issues with the following. I work in a big UX/UI team of +100 people. In this team, we have several projects/smaller teams. We now want to use Jira to set up scrum boards to man...
Hi, Currently we migrated from Server to Cloud (Jira Software) and the problems we have are so many that this move brought down the productivity and created much frustration among the co...
Where I used to work there were tickboxes that were on the screen itself to tick if something had been done. In the new JIRA I can't see a way to do this and the only way I've managed to do it ...
Hi Everyone, A user would like to change his Jira display name (remove middle name) but Jira accts are controlled through Azure AD. Is it correct to conclude that the display name has to be changed ...
I have an Epic Kanban board for communicating with leadership. I want to add a "Progress" bar to the cards on the board. In my Structure I have a column that displays the progress of Epics based on...
I've been using Jira to keep track of Epics, making sure every new story or task is associated to one of the current and existing Epics. I did not add a due date to the Epics (was unaware of this) or...
I am using JIRA Server 7.19. Project 1 has Issue type = "Software Development Issue Type Scheme" Screen scheme = "Software Development Issue Type Screen Scheme" Field Scheme = "System Defa...
when I create a new issue there are fields I want to appear on screen. after I move the issue to assigned there are more fields I want to add as required (not when issue is new only when it is assign...
hello as per the below screenshot, I have 2 fields for points: - points: are the workdays for DEV - QA points: are for QA team workdays I would like to see a total point field where it ca...
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