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Is it possible to create issues by importing them containing Organizations and request type?

Rosana Casilli
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October 26, 2020

Hi All!!

 

I have a question.. 

I know that it is possible to create new issues by importing them. 

But is it possible to create jira service desk requests? I mean I want create jira service desk issues using a csv file.  (I need to create this issues taking into account that I need organizations and request type.

 

Thanks in advance,

Ro

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Prince Nyeche - ELFAPP
Atlassian Partner
October 27, 2020

Hi @Rosana Casilli 

I don't think so, as the request type must exist prior to the issue creation.

Rosana Casilli
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 27, 2020

Thanks Prince.

 

The thing is that I want to create new issues with request type and organizations (both are already in used in JIRA service Desk) 

Is that possible?

 

Thanks in advance,

Ro

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