Hi All, I am working on creating automation in Jira to send notifications when the summary contains either "Value 1" or "Value 2," or both. I am not able to achieve, Can someone help. Thanks, Vas...
Team is trying to add the comments on their ticket but when someone clicked on comment box it is getting disappeared and unable to write anything
Hi Team, We are using Jira Cloud with Product Plan Premium and currently we are unable to reach the site. We are getting white blank page. Can you please let us know how we can raise the support r...
I cannot delete attachment which no more needed. No "Delete" button or icon displayed. The Sub-tasks are cloned from others together with Attachments. The Attachments need update so I downloaded cop...
is there a glitch with Jira at the moment where users cannot add a comment for Bugs?
Dear Support team: Today I use below link to register, but isn't work, please help to check: https://www.atlassian.com/try/cloud/signup?bundle=jira-software&edition=free
Hi All, We are planning a cleanup activity in our Jira data center instance. As part of which, unused/inactive custom fields need to be cleaned. But, the fields that are created by any installed pl...
The page is blank if we open the ticket in the new tab. But I still open it inside the board.
I’m currently attempting to migrate from Jira Server to Jira Cloud. I’m comparing differences between the old and new versions to highlight the changes for end-users. I’ve encountered two mai...
Greetings, Community! I've set up a complex branched automation that is built around linked issues in the project. It triggers mathematical functions to be executed against certain fields of certain...
Hi I've created a kanban board. I only want to see issues at a certain level. In the image below, I'm just interested in the "Child" issues. However they are grouped under the "Parent" issue in eac...
アプリをインストールしたいのですが、JIRAからMarketplaceに接続できず、 オフラインでダウンロードしたjarをアップロードしようとしています。 しかし、「アプリを管理」画面において、「アプリをアップロード」の リンクが表示されないため、アプリをインストールできません。 現在、JIRAは、9.15.2を使用しており、トライアルライセンスで実行しています。 トライアルで...
Hi All, We are looking to reduce our storage within JIRA and are looking to get guidance on finding all the data that is taking up the space. Is there somewhere to look for this informati...
Created a field. It is nice to have automation filling in this field by assigning the value to this field based on the person who transitioned it out of Design Statuses.
Hello, Jira community. I currently use explanation field for developers to put in the explanation for the issues. In this way we can easily remember what we did during this issue lookin...
My organisation account with the Jira cloud and Jira confluence products which are under free plan . How long will it take to delete thse products and the Organisation account ?
Hi! How can I update an existing input on a particular field in JIRA? We have a "Definition of Done" field and it has an automatic or pre-defined values whenever we create a defect issue ty...
Hi all, I try to add custom field to multiple projects (currently only 1) but got a problem, because there are additional import processes which are failing because this fi...
Can one user be associated to multiple different authentication policies? If so, how does the system understand which policy to apply? I can't find anything in help articles! Thanks.
Hi Team, We have recently migrated some Trello projects across to Jira. In doing so, all of the columns have migrated as "To Do" type statuses which has resulted in being unable to see new issues on...
Possible to add Initiative, and Hierarchy above it to the new Program Board Filters along side Epic, Project and Type?
I was hoping to use Forms to help automate my team's new work intake process, but it seems like the normal Jira (vs. JSM) version of this feature is so limited that I'm genuinely struggling to see ho...
We have 3 issues types: Task, Request, and Initiative. An Initiative is created first. I am trying to build an automation where when a Request is created that is linked to an Initiative it will fill ...
Even though my account is assigned the right Roles (Administrator, and atlassian-addons-project-access) for the Manage Issue Layouts and Edit Workflows permissions, I am unable to perform those actio...
Hi, I am curious if there is a service for scheduling automation service integrated into Jira. Is it possible to input a project into Jira and for it to automatically assign an individ...
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