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Cannot create a Jira issue from the Sentry

nladygin
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May 19, 2025

Hi!
Today, we encountered a problem: We cannot create a Jira issue from Sentry; we get a 504 (timeout) error.
At the same time, there are no problems in creating a Jira issue directly in Jira UI.
Is everything ok on the Jira side?

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2025

Hey @nladygin

Welcome to Atlassian Comunity!

There are no incidents reported today that might be causing this. Interestingly, I also didn't find anything reported on Sentry's site: https://status.sentry.io/

You may check their support info here for further assistance: https://marketplace.atlassian.com/apps/1219432/sentry-for-jira?tab=support&hosting=cloud

Thanks!

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