Hi I want to check my user organization and if it was in an organization , show some value of a custom field. and if it was in another organization it can show another value to it. i write this s...
Hi team, I want to create a pie chart that used more filter values. The pie chart option in Reports has an option to choose only 1 filter criteria. For eg: I want to filter based on project...
Hey guys I get an error when I'm trying to install atlassian-jira-core-8.15.0-x64.bin on my own server: Cannot load connection class because of underlying exception: com.mysql.cj...
Hi there. When I created an issue: ''a-123'' etc. and assigned it to APerson, then created a child issue: "a-124"etc - not assigned, When I am on the Board page and select 'Subtask' as a...
Please help me restore my project Before I backup data Jira "https://kns-it-support.atlassian.net/" and then go to restore system which import zip file from "https://kns-it-support.atlassian.net/" t...
I'm struggling to make an integration with Airbrake, but not works. With JIRA Classic Project, works well. when click "Test integration", then it creates test issue. With JIRA Next Gen Project,...
Hey all. When clicking on a card, the Issue Detail View opens up to the right. Can that be disabled on a board level? Or moved so it open up below? Thanks, KGM
I am having some problems with some users that have the full name visibility (called in the profile "Who can see this") set to one organization. I would like to set this field (visibility) for all th...
Hi everyone. We have multiple boards in our company. There are also multiple regions involved. So we use label field to filter the regions (AMEX, EMEA, US, etc). In one of the boards, i would like to...
I need to create a report from my tickets showing the impact types such as impacting quality, or production, or personnel, or cost, etc? Right now there is no drop down list in my ticket form t...
I have created several Kanban boards to better manage our work. I would like to delete the original scrum board that was created when the project was created. Will I run into any issues d...
Jira is giving me an error message saying that I need to reindex. I've tried following these instructions but the option is not available to me
I am looking to build a dashboard that shows what status (Testing) of tickets each day is in during a long release cycle. So I have 50 stories that I intend for a deployment and the buil...
We plan to migrate on-prem Jira server to cloud. All or just a project; either works. In Jira server, we use both external directory for most users and internal Jira directory for some users. I...
I am planning all stories for next 6 sprints and have created the sprints. It did not ask me any sprint dates yet as those sprints are in future. So from a advanced roadmap, the dates appear somehow ...
Hi team, I have been facing distorted view issue on Jira since I upgraded it from 8.5.5 to 8.13.2. I am not sure if other folks are also having same kind of issue post upgradation. Also, I am not su...
Is there an easy way (button or checkbox) to change a task to a subtask or change a subtask to a task without manually copying/deleting and creating a new one?
If I move jira issue with , let's say, id aaa-123 to project bbb where 123 is taken, which number it will be given. Fist free number?
I have an issue view web panel module which hosts my ReactJS application that refreshes/reloads every time I modify the issue via REST API (PUT /rest/api/3/issue/{issueIdOrKey} - EDIT ISSUE - REST AP...
I was in a task when I went to navigate to another story by clicking a link. I accidentally clicked the title of the current task, which put it in edit mode. I then clicked the story link while still...
Hello, We are running Jira Software on prem, and most likely some plugin is causing our instance to freeze - it can be of for 5-15 minutes. It usualy goes off after the indexing job: ...
I closed a sprint today Sprint 2021-04 and the new Sprint 2021-05 now has done issues in my active sprint. How did they get moved there and how do I get them out?
AWS forced my hand when I took over an environment and upgraded my RDS from 9 to 12. I'm a bit concerned if I restart any atlassian products they will fail to come up after the upgrade (atm eve...
What I am trying to achieve in my Servicedesk is a Custom read only text field on a request which pops up after something is selected to give the user more information. See below: So what I ...
Hi I have paid for and taken the Jira Essentials Training Course for £300 which was and is very usefull but i would like to be certified. Its quite confusing with an array of courses or certificatio...
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| November 6, 2025 4:38 AM PST |