Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why are we unable to view an attachment that has a forward slash, after being uploaded successfully

Ayushi Patel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2021

Hi,

It has been brought to our attention that Jira allows us to upload a file that contains a special character, in our case a forward slash character (/) in the attachments. However, after uploading it, if we try to open that attachment we are unable to view it. We get the following error message:

cropped 2.png

If we try to open the attachment in a new tab, right click-> Open in a new window, we are getting the following error message:

cropped 3png.pngWe would like to know, if Jira is okay with such attachments being uploaded, why are we not able to view them?

0 answers

Suggest an answer

Log in or Sign up to answer