Jira

Dear sir    Our payment is due but we are unable to process the payment via card, kindly advice

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• subscriptions-and-billing

I want to update in a google sheet whenever a new issue is created or updated on the board. Can I add any automation via web request?

• Question
• jira-work-management

Dear community,   I have an idea to build a report that would display: - Count of issues in each Status - For all closed sprints - With data that was at the moment of Sprint Closure (same a...

• Question
• cloud
• jira
• jira-cloud
• report
• sprint-report

  請教我需要修改索引鍵，讓我可以自行設定內容， 目前功能是父項與子項的索引鍵數值，是隨著登打順序自動建立，無法手動更改， 我想要改成以下內容，請求教學，謝謝。 索引鍵功能： 父項可以手動修改內容，然後子項目中可以從我設定的內容後，自動排序1-10， 例如：父項設定為「pj-001」，子項則會依序顯示pj-001-1、pj-001-2依此類推。 其他父項設定為「PJ-00...

• Question
• cloud
• jira
• jira-cloud

Dear Team, We have migrated our old Jira instance (server) to a new Jira instance (data center). After the migration, users are reporting that they are getting filter subscription emails from the ol...

• Question
• jira
• jira-server
• server

By mistake i been clicked on Premium subscription on day1 and requested for cancellation on day2 still will i be billed for a month or prorate wise billi do i get?

• Question
• cloud
• jira
• jira-cloud

Good Morning / Afternoon / Evening Atlassian (Jira) Team,  Ref: BackLog Board → Export To Microsoft Excel? I Trust This Message Find's You All Well.  Happy New Year 2025.  Ple...

• Question
• cloud
• jira
• jira-cloud

Hello Community, I'm currently working with Jira (Data Center), and I've noticed that fields like Affects Version, Fix Version, Components, and Labels display the default placeholder text: "Start t...

• Question
• data-center
• jira
• jira-data-center

Hello, I have a service management project, many software projects, and a scrum project with a "master" kanban board that displays issues from my software projects that are added to the sprint confi...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud
• +2 more tags...

Hello  My client currently gets emails like this when there's an update from Jira See Figure 1 However in the past, they got updates like this  See Figure 2 I get the updates l...

• Question
• cloud
• jira
• jira-cloud

  Hi, For 2 days we have been experiencing the following problem but we do not see any maintenance work "Your Atlassian Cloud site is unavailable due to scheduled maintenance."

• Question
• jira-work-management

Hi,   I have an automated summary generation on my Jira board. It has Issue type and Date gets printed upon creation ( {{issue.issueType.name}} {{now.jiraDate}} ). But I would like to achieve ...

• Question
• cloud
• jira
• jira-cloud

Hi All,    I have been going through various sites and tried to replicate what the same solutions, but have not been able to get the rule to work.    I have Epics populated, I...

• Question
• cloud
• jira
• jira-cloud

I wish to prepopulate the Summary field.  I created an automation rule to do that. However, when I press the Create button and enter the details, I am getting an error to fill in the Summary fi...

• Question
• cloud
• jira
• jira-cloud

In our JIRA cloud, we have added more than 15 resolutions , however recently it was not shown the top items on the list as it get cropped due to UI issue. Hope this is a UI defect in JIRA and waiting...

• Question
• cloud
• jira
• jira-cloud

Is there a way to add a note in the description field? For example, to help the team, we want to add the following reminder/guidance when they are entering their descriptions: "As a [role], I want ...

• Question
• cloud
• jira
• jira-cloud

I have an issue with Jira tickets in Slack. when trying to click the comment button it won't work and it only loads then nothing happens but the buttons such as comment, assign, or transition work ra...

• Question
• assign
• cloud
• comment
• jira
• jira-cloud
• +3 more tags...

I created a custom field to show the creator in tickets and have been basing many automation rules off of it. I just noticed today that I can pull in the real Creator field into the issue view. Was t...

• Question
• cloud
• jira
• jira-cloud

Hi All,  I'd like to change the retrospective template that is presented when closing a sprint to match my organization's template. Does anyone know if this feature exists yet?  I found...

• Question
• cloud
• jira
• jira-cloud

We are looking forward to integrate Jira deeper into our processes. Currently, our support cases are documented in Jira, as well as project requests.  While support tickets are used to docume...

• Question
• cloud
• jira
• jira-cloud

Hello ! I'm wondering if someone can help me find a solution to an issue I'm trying to resolve.   I'm managing a large project and we have a number of Teams (Domains) working on the projec...

• Question
• cloud
• jira
• jira-cloud

I am using JSM and I used to be able to easily set my unresolved issues to "done" once my team was finished working them but for some reason, the "done" status is no longer available (see screen shot...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm working on upgrading our test Jira systems from 7.5.4 to 8.5.19 to nail down a solid procedure before tackling production. The upgrade path I've chosen is: 7.5.4 -> 7.6.17 -> 7.13.18 ->...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server
• +1 more tag...

Hi,   I am working at a small software company who is currently using individual team managed projects to track the work on different teams (which are developing different parts of the softwar...

• Question
• jira-work-management

...nvalidInputException error = new InvalidInputException(); error.addError(“Test case must be linked to issue”); throw error; } return true      

• Question
• data-center
• jira
• jira-data-center