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Dynamically updating a - Select List (multiple choices) field from Salesforce

Ofir Oxenberg
Contributor
June 3, 2025

Hello,

 

My go to market team creates new accounts in Salesforce when a contract is signed. 

When that happens, i would like to automatically update a select list field in Jira with the account name. 

Is that possible? If yes, how? 

 

Thanks.

1 answer

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1 vote
Answer accepted
Tuncay Senturk _Snapbytes_
Community Champion
June 3, 2025

Hi @Ofir Oxenberg 

Yes, that's possible. You can do it yourself with coding or you could use a connector app (like Zapier or Workato ) to integrate Salesforce and Jira.

In Salesforce, you can create an Apex trigger that fires when a contract is signed. In this trigger you can call Jira REST API to find and update the issue's (work item) custom field (your select list).

Ofir Oxenberg
Contributor
June 3, 2025

Thanks @Tuncay Senturk _Snapbytes_ for the quick response. I'll try taking a look

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