Hello,
My go to market team creates new accounts in Salesforce when a contract is signed.
When that happens, i would like to automatically update a select list field in Jira with the account name.
Is that possible? If yes, how?
Thanks.
Yes, that's possible. You can do it yourself with coding or you could use a connector app (like Zapier or Workato ) to integrate Salesforce and Jira.
In Salesforce, you can create an Apex trigger that fires when a contract is signed. In this trigger you can call Jira REST API to find and update the issue's (work item) custom field (your select list).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.