Jira

I've migrated ticket from a project to another in the same istance. During the migration I lost description and images. How can I retrive them? 

• Question
• cloud
• jira
• jira-cloud

Hello  Support, I am currently working on calculating KPIs based on Jira board data, specifically measuring the time each issue spends in various statuses such as "To Do", "In Progress", and "D...

• Question
• cloud
• jira
• jira-cloud

We're currently using the Jira APIs to ingest and analyze issue data for our internal engineering metrics platform. One challenge we've encountered is the inability to detect when a Jira issue has be...

• Question
• cloud
• jira
• jira-cloud

Hi All, We are encountering an issue in our Jira Data Center instance, version 9.12.12, where a specific user is unable to complete a sprint. The "Complete Sprint" button is unavailable to them. Th...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi there all A bit of a strange one I have two filters 1) A filter that references a list of issue keys 2) A second filter that excludes filter one via AND (NOT Filter in X) Whilst filter 2 does...

• Question
• cloud
• jira
• jira-cloud

Hello, I have 3 boards but some reason 2 of them work fine and 1 doesn't.   I am simply trying to create an epic but it doesn't seem to be appearing in the Epic panel view after i create it. ...

• Question
• cloud
• jira
• jira-cloud

Hello, we've encountered an issue where users are no longer receiving email notifications from our team managed Jira Software projects. This includes notifications for actions such as issue creatio...

• Question
• cloud
• jira
• jira-cloud

Hi Experts,  Need your guidance one the below  We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) ...

• Question
• atlassian-guard
• cloud
• guard
• jira
• jira-cloud

Costumer users in JSM are free users. In our scenario, they log in via SSO with Microsoft Entra as an Idp.  But if I want to use the Atlassian AI in JSM and let the costumer be redirected to con...

• Question
• atlassian-intelligence
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi! Today, we encountered a problem: We cannot create a Jira issue from Sentry; we get a 504 (timeout) error. At the same time, there are no problems in creating a Jira issue directly in Jira UI. ...

• Question
• cloud
• jira
• jira-cloud

LS,   I have the issue, all closed / done items are each time in the new sprint. Also checked this document, the mapping is correct and checked: https://support.atlassian.com/jira/kb/clos...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Hello, is it Possible to deactivate the function to attach documents to Jira tickets, so that every user can only use the comment section? Thanks a lot.   Florian

• Question
• data-center
• jira
• jira-data-center

Hello, we work with a Project Management Software named iP3 where we can track our timeschedule of the Project like in MS Project.   Is it possible to import these Timeschedule in Jira and ...

• Question
• data-center
• jira
• jira-data-center

Could you tell me how to add a group name to "group watch list" in the present JIRA system? It worked several days ago (just after JIRA changed), but now it doesn't. When I input a group name, i...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to get more information about how user request access is managed. Right now, our company has 4 products - these are: Jira Jira Service Management Jira Product Discovery Conf...

• Question
• cloud
• jira
• jira-cloud
• user-management%2cnot+applicable

When I export the Jira data to google sheets , the time spent column whihc is in ddhhss format is getting converted to numbers format. Fx: 1 day, 1 hour, 55 minutes will show as number  849...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,   I need some advice from the professionals regarding security and way of working. We are launching a joint project with an external party. We will create a Jira software project...

• Question
• cloud
• jira
• jira-cloud
• security

Good Morning dear Community, In our team, issues are named according to the schema Rel_25.01-100_TopicContentThing. Our internal process has been to create release-related items with this naming c...

• Question
• cloud
• jira
• jira-cloud

Hi Community, We have a requirement to migrate a few Jira projects from an external Jira Server instance (maintained by another company) into our own Jira Cloud site. However, due to security pol...

• Question
• cloud
• jira
• jira-cloud

Hello, We want to merge multiple projects with each having different issues. Currently, the project set up is divided per client and per client, it is divided into different projects. For example,...

• Question
• cloud
• jira
• jira-cloud

We plan to run server certification with Citrix 8.4, as you cert guide mentioned, we should apply an account with project "XenServer Hardware Compatibility List (HCL) " for https://tracker.citrix.com...

• Question
• jira

Hello everyone,   I'd like to ask if it's possible to start a kubernetes pod without starting the application. many knowledge base articles have "Stop jira" as the first step but that's not re...

• Question
• aws
• data-center
• eks
• jira-data-center
• k8
• +1 more tag...

Hello All I'm glad to join the Atlassian community. I am curious to learn Jira and maximize its usage in my work.  I have signed up for free tutorials on Jira in Atlassian university. In my le...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi. I'm using the timeline view to create my project tasks. I need the Start date and due date columns to be visible before the Gannt chart. I can't figure out how to add the columns.

• Question
• cloud
• jira
• jira-cloud

I have two fields Business Role and Assignee. When ever i change the Assignee i want to change the value in Business Role on create screen dynamically. I have used behaviors but its not working as ex...

• Question
• cloud
• jira
• jira-cloud