Jira

All documents with a restriction from our knowledge base are hidden from the agent ticket view screen - is there anyway to change this ? 

• Question
• jira
• jira-server
• jira-service-management
• server

Each time I have a mail notification from the Balsamiq add-on I receive it 3 times, I think there's a bug there. For example, I add a comment to a Balsamiq wireframe and I have 3 notifications for it...

• Question
• balsamiq
• cloud
• jira-software
• jira-software-cloud

I support a DevSecOps team that receives multiple access provisioning requests on a daily basis. People miss out on critical details when they create access request tickets in Jira. We waste a lot of...

• Question
• cloud
• jira
• jira-cloud

Hi I have created a single select drop down through JIRA settings/Issues/CustomFields. I proceed to associate that field to screens and wish to add them to projects that have been created using "Tea...

• Question
• cloud
• custom-field
• jira-software
• jira-software-cloud
• template

When the status of an issue is changed to done I would like the value in a custom field called "units", to be automatically updated to 100. Is this possible?

• Question
• cloud
• jira-software
• jira-software-cloud

We have set up a public screen for users to request a Jira account.  It collects their Full Name and Email.  I have access to Script Runner.  Can someone help me make a script I can k...

• Question
• atlassian-support
• jira
• jira-server
• jira-software
• new-to-jira
• +2 more tags...

At our company an epic is created for each project. a task is created for each booked medium of the project. and each medium has different sub-tasks. these are created automatically. EPIC: Example 1...

• Question
• cloud
• jira-software
• jira-software-cloud

In our company, we're working with customers who also have their own Jira Atlassian License. So for example, our Jira Space is called company.atlassian.net and our customer is working in the Jira Spa...

• Question
• cloud
• jira-software
• jira-software-cloud

We are testing Tempo Planner.  I know resources that are 100% allocated in a project can get behind in their work for any number of reasons.  Just reading/responding to emails and entering ...

• Question
• jira-software
• jira-software-server
• new-to-jira
• server

Steps to reproduce the issue: 1. Create a plan > include all issues from the selected project 2. The epics that assigned to the archived users are not included in the plan (the resolution of the...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello. I've added a couple of Zephyr test execution monitoring gadgets to my dashboard and the styling isn't right i.e. I have to scroll down the area the gadget is in to get a view of the graph. D...

• Question
• cloud
• jira-software
• jira-software-cloud
• zephyr

How to add some filters here? 

• Question
• cloud
• jira-software
• jira-software-cloud

I have created a new screen and screen schema (AOT: Scrum Reporting Issue Screen) for a project but it does not appear in the dropdown selector for "Associate an Issue Type with a Screen Scheme"

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Is it possible with Automation for Jira to send out some link what include customfield value? With ETI we use this kind link: Replying will take approximately two minutes and you can send your ...

• Question
• jira-software
• jira-software-server
• server

We're not able to start the sprint due to the start date and end date error. We're typing it in the suggested format but still, it doesn't work. Please assist in this regard.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone, I'm cloning an issue with scriptrunners "Clones an issue, and links" post function. I want to include the issue key of the original (parent) issue in the summary of the clone, using th...

• Question
• jira-core
• scriptrunner
• server

Hello I have 114 Issues and I cannot see them in my board (Team-Project).   THank you for helping.

• Question
• cloud
• jira-software
• jira-software-cloud

During the import the status of some issues was not mapped correctly, therefore  I need to select a set of issues based on a value in a short text (old system identifier) but I cannot use the op...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql

Hello All, Can someone help me on how do I add teamboard pro scheduler in jira dashboard. Thanks in advance, Regards, Vignesh.R

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to set up a business process (work flow) in fat. I want validation by the Comment field to occur when the task status changes. In the business process settings, I select validation of an e...

• Question
• jira

Currently, Original Estimate field is available to everyone. As an ADMIN user, i want to disable or restrict my team to NOT make any changes. Kindly assist. Regards, Archana Gaur  

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I need to update a customer portal field value using groovy based on a different field value.  When a customer on fills in field A, field B value should be set using groovy script. I tried...

• Question
• automation
• custom-field
• customer-portal
• groovy
• jira
• +2 more tags...

Hi! We write all our issues in the English and French languages. Both languages have colons... But Jira keeps trying to turn every colon into an emoji, so it is virtually impossible to just type th...

• Question
• cloud
• emoji
• jira
• jira-software
• jira-software-cloud

I cannot open my dashboard today. The support page opens for me instead of the project page. Maybe someone knows why this could happen and how to fix it? Everything opened yesterday.

• Question
• cloud
• jira-software
• jira-software-cloud

We have a multivalue field for component - I intend to check number of value in the component and clone it accordingly . Is it possible in Jira automation

• Question
• jira
• jira-server
• server