Can we make more statuses available via buttons on Jira tickets?

[Scott McDonald]

Before the update to 8.20.4 (from 8.18.2), our Jira tickets had buttons for multiple different statuses. Now, Close and Authoring are the only statues available via buttons; anything else must be selected from the Workflow dropdown.
Is there something we can configure for a project/workflow to allow more statuses to be available as buttons (like before)?

[Nic Brough -Adaptavist-]

Yep, but it is a tweak you have to do to your installation.

Find, or create if it isn't there, the plain text file called <your Jira home directory>jira-config.properties

Second, add/update the line

ops.bar.group.size.opsbar-transitions=4

I've said 4 as an example from one of my Jiras.  Jira assumes "2" if this line is not in the file.

I'm guessing your upgrade deleted or reset the file.  It may have removed other customisations too, might be worth having a look at the file you had pre-upgrade!