Hello, I was recently playing around Trello and saw a Powerup that I would love to have in JSD. The powerup is the Package Tracker and it is great for what my employer and team want to do within JSD,...
We use JSM cloud together with Confluence cloud. Sometimes, depending on matches, the Space mainpage is visible in the related articles in the knowledge base and on the helpcenter suggestions? Is it...
Can I mark technician unavailability and set up back up technicians? so if the technician is not available, I will not be able to assign any ticket to him/her!
Hello, we are using JIRA Server atm and can us automation, In my case I want an e-Mail sent to an asignee of an issue if the issue breaches an SLA. However, on the "THEN" when I select "Send e-...
What is the recommended permissions for DB Service account connecting to Jira DC? We need to create a service account and want to know best pracitces permissions to assign to account?
Hi all!! I am trying to do the following by using an automation (i couldn't find any way to do it) or using JMWE. The user want to close the issue when all its related issues are cl...
I have an existing Project "MAIN1" (from backed up version) from July 2021. I would like to create a New database "NEW2" up to a different point in time, June 2020 only. What is the easiest w...
Question 1: I am unable to add teammates to issues, and they don't even appear when I try to select someone else for assignment. Also, on the sprint board - no other users appear. Question 2: ...
I have set up an automation rule to copy the Fix version to a new custom field, when I get this up with Manual execution on an individual ticket it works as expected when I try and run it on all tick...
Basically, an automation sent email looks like this: Description: Email Needs to be Tested again. Below is a table. Does the Table email properly? ||*a*||*b*||*c*|| |213424|a to b| | |43232...
Why does the Day portion of the Date in an Exported Excel CSV file have 3 digits, e.g.: 08/231/2021 9:35 AM Every Exported Excel CSV file that I've generated has this issue. PLEASE FIX T...
Hello, My question deals with the concatenation of currentuser() (e.g. m000001 or m200000) with a string (e.g.: _toto). The field Analysis of some our JIRA issues contains these concatenations (e.g...
I have recently upgraded from Jira Data Center 8.14.0 to 8.20.1. I have a Script Listener that triggers off of the SprintStartedEvent that worked before the upgrade, but no longer works. Even when I ...
We have a technical feature tickets that will have the same information as an epic. So we need to create both, but to simplify the process, I want to set up a query to be able to create a feature tic...
Hi Team, While creating aproject under Scrum Software development , Getting below error, Error- Hmm..we couldn't create your project due to an unknown error .Try to refreshing the page to s...
I've created a Technical Writing Kanban Board, with a requirement to add an automation - Technical Writers require notification via Slack and MatterMost (realise that I need the MM api and MM Git acc...
Can we import attachments from our local to jira
Hi all, We have multiple teams working with the same board and the same projects with concurrent sprints running at the same time. To improve documentation compliance, I would like to automat...
Hi, Can you tell me how can I get the database schema of Jira 8.16 please? Thanks for your help
Hello, Is it possible to import my outlook contact calendar into JIRA? Thx
We have documentation on sharing advanced roadmaps plans on confluence macro but is there any possibility of having an advanced roadmaps program being shared into confluence?
We recently migrated to Jira Cloud from on on-premise Jira instance. Now, when I close out a Sprint (with incomplete stories) and choose to move them to "New Sprint", it doesn't automatically i...
I am hoping you may be able to help me with a jira JQL query when using the search / filters. I am trying to create a pie chart in a dashboard to show all open tickets in a sprint, which the be...
When we want (my team and me) access to the backlog or the board in our project, we have an error : It's been 1 week and this is still not working. It's not because of our naviga...
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