Hello, I am trying to create a daily report that lists the epics in our current fix version and the number of open issues that are must have in each epic. I have three problems. First, I...
How do you retrieve the list of options for a non-custom field like versions using the rest API?
tengo un ticket que se a creado que slo puedo verlo cuando ingreso a correo electronico y veo registros pero cuando hago clip me sale que no pueden mostrarme el proyecto que solicite acceso per...
I want to deprecate JIRA tickets on a new project sprint board that I created, however I only have the option to change the status to Done. No action was taken on the tickets.
I have my data in Sharepoint excel .. inaddition to the Ticket number, summary, desc, there are custom fields(columns) of checklist questions like .. Is this having Solaris Has the D...
We are experiencing issues when updating tickets. If a user leaves a ticket and returns later, the update notification is not prominent enough. It is very small and can easily be overlooked, which ha...
is there a way to use "Find and remove these" with a dedicated value, e.g. development-SNAPSHOT in field "Affects Version/s" (known from Bulk change) in JIRA Automation, e.g. in edit issue (issu...
Hi folks! We've recently moved from DC to cloud, and we've got multiple default authentication policies. We only want one policy as default, and a few of the policies also needs to be d...
hello team on this page, https://support.atlassian.com/security-and-access-policies/docs/include-or-exclude-in-app-data/#Exclude-in-app-data help page explains how to exclude in-app data BUT...
My team frequently supports project teams during initial project setup. As part of this process, team members are assigned as the reporter by default. Our goal is to have the reporter set to a group...
It seems not to be in the compliance or trust center, in addition I need an SRM?
Today, ticket cloning no longer works. A pop-up appears with the following message, but the cloned tickets are not created. "Once the cloning is complete, the cloned ticket will be linked to ****-34...
Hello, A few years ago, I started my company and used Jira extensively for daily task management, roadmaps, documentation, and other operational needs. At a certain point, I transitioned to anothe...
...ump the backup zip file. $attachments = 'true' # Tells the script whether or not to pull down the attachments as well $cloud = 'true' # Tells the script whether to export the backup for Cloud or S...
I'm trying to configure Jira custom field contexts and I'm a bit confused about how to properly split them within a single project. What I want to achieve is: Use the same custom field Within ...
I created 2 new spaces and I want to associate Work Item Schemes with the projects but when I try to do it these Spaces aren't listed. Also, why isn't it called Project anymore. Maybe it has somethin...
I am trying to apply for the Atlassian Community Champion program with a focus on organizing Atlassian Community events. However, I am facing a few challenges and would appreciate guidance on the cor...
Hi, I received an invoice but I have not added any payment method. I did not intend to subscribe. Please cancel this subscription immediatel
I am trying to delete my Atlassian account but have been blocked for over 2 days now. The issue is that I have the following active entitlements under my organization (park9368), all of which s...
Hi there, We noticed today several stories that were in cancelled status, but were pushed to the next sprint. How do I stop this? The most activity on April 15, 2026 at 11:19am shows that when ...
We have been trying to add the CC functionality in customer service space for migration to jira from zendesk, however I am not able to find any documents or help for CC to work. What we want is that ...
Hi there, the view settings I set for a board get lost once I refresh the page or change the board. I am the board creator and admin. What could be the cause? Best regards, Harald
If we need to take a full backup of all tickets including attachments from inception, what would be the options available?
I viewed the kanban board and selected "reports".......I selected a report from the list, configured to use the correct kanban board as the filter. I want to save the report in the left side menu for...
Scheduled maintenance was set to be completed by 3 am ET. We still can't access our Jira PMS. Please advise when it will be completed.
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