Missing standard custom field types in Jira Cloud

[小松原]

Hello,

I'm evaluating Jira Cloud and noticed something unusual when creating global custom fields.

When I go to:

Jira Settings → Issues → Fields → Create custom field

I can only choose these field types:

- URL field
- Checkboxes
- User Picker (single user)
- Radio Buttons
- Labels
- Number Field
- Select List (cascading)
- Select List (single choice)
- Select List (multiple choices)

Standard field types such as:

- Text Field (single line)
- Paragraph (multi-line text)
- Date Picker
- Date Time Picker

are missing.

According to the Atlassian documentation, these field types should normally be available.

Could you please confirm whether this is:

1. Expected behavior for my Jira Cloud site,
2. A limitation of my plan,
3. A permission issue,
4. Or a problem with the new field creation UI?

I have Jira Administrator permission.

I'm using the Jira Cloud Free trial.
Is this expected behavior for the new UI, or could there be something wrong with my site?

Thank you.

[Gabriela]

Those types were renamed, so it's probably less broken than it looks. In the current create-field screen, Text field (single line) shows as "Short text", the multi-line one as "Paragraph", and Date Picker as "Date". That's straight from Atlassian's own field-types list. None of them are plan-gated either, so a Free trial with admin rights isn't the blocker. Your options 2 and 3 are out.

So before calling it a UI bug, look at the names. Do you see "Short text", "Paragraph" or "Date" in your list at all, or none of the three? If none of them appear under any name, that usually means the newer field-create experience is still landing on your site. It rolls out unevenly, and a trial can sit mid-transition for a while. Nothing you set wrong.