Jira

Deactivated users are still visible on the membership list for teams.  Is there a way to disassociate the user from the team so their names do not appear on the membership list?

• Question
• cloud
• jira
• jira-cloud

I created two custom fields (Sales Contact Name and Customer Name) in my project and want to include these values in an automation rule to send weekly email updates to JIRA and non-JIRA users on stat...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

I need Group sign off in my Jira software project. I learnt that Jira service management provide Group sign off, can this be use in Jira software as well?  Any help is appreciated 

• Question
• cloud
• group-signoff
• jira
• jira-cloud

Hello dear team   May you clarify me How to find out who is the administrator for a specific Jira workspace? if I'm not an admin now, then I will be able to find out about that?   ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management-cloud

I am a Jira org admin. My organization's Outlook is configured to encrypt all emails coming from outside our domain using Proofpoint. As a result, when anyone replies to an automated email from Jira ...

• Question
• cloud
• jira
• jira-cloud

When creating a new work item, and you select the "Work Type", is it possible to change the order of the work types? It seems they are in creation order, but I would like to make it a priority order....

• Question
• cloud
• jira
• jira-cloud

Hi - I wonder if you can help please. I am the Org Admin for our Jira Tenancy and since the new navigation change, I cant see the 'Project Settings' for a Company owned project. When I select 'More'...

• Question
• cloud
• jira
• jira-cloud

Hi! we use JIRA for documentation of our pre-sales and installations. now i created for each customername an epic and i want to move our pre-Sales Issues and Implementation Issues to that epic for ...

• Question
• cloud
• jira
• jira-cloud

Scenario Email comes in to Service desk, raised a ticket, new ticket triggers automation to run. Pretty standard scenario so far Field 1: Jon Doe Field 2: 123456789 Field 3: Some other text he...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm new to JIRA GOALS. I've created several draft goals (for learning). How can I delete them? For an active goal, I only have the "archive" and "copy" options, and for an archived goal, I only have ...

• Question
• cloud
• jira
• jira-cloud

Hi, in my company there are many custom fields that are set to global context. My task is to clean it up and make only very few key custom fields as global. I tried to change the context of th...

• Question
• cloud
• context
• custom-field
• jira
• jira-cloud

Hello all, i have an issue where i want to set the Story points to view/create only and not editable. i have splitter the screen scheme where i added to the "Edit" screen without "Story Points". ...

• Question
• cloud
• jira
• jira-cloud

I have written lot of automation rules in my project, i would like to download/extract the name of automation rules in .csv or xls or txt etc.    Currently i am doing copy and paste in ex...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, At our company, we use Jira to report issues and we follow a mandatory format for the issue description. Every time a team member clicks on “Create” to open a new ticket, we want the de...

• Question
• cloud
• jira
• jira-cloud

Hi There 👋,   ❓I would like to retrieve all work items where the assignee is member of a team using JQL. ❗With Groups you can use Assignee in MembersOf("GROUPNAME")? 🥺It doesn't seem to wo...

• Question
• cloud
• jira
• jira-cloud

Hello,    Im having an issue with passing a form's information from Slack to Jira.  i used the option of creating a form manually to open a ticket in Jira:  The reason I...

• Question
• cloud
• jira
• jira-cloud

Hi Team,   Could you please share the latest Soc2 and penetration report for Jira product discovery and also confirm the remidiation status

• Question
• cloud
• jira
• jira-cloud

Hello, In my projects, I have configured multiple Kanban dashboards to visualize various epics and their associated workflow statuses. While the current setup offers flexibility in customizing card ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, Is anyone able to shed some light on a strange issue we are having with JIRA.  I have created a filter and used that filter to create a new board (to show just one particular epic and r...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have problems accessing the cloud of a project for which I am admin and owner. This is disastrous for us if the Jira resources are lost!

• Question
• cloud
• jira
• jira-cloud
• jira-software

I'm developing a jira plugin for custom field(test cmdb 2 ), however when I configure a Request Type and add it, it can only be Hidden fields with preset values and cannot show. I can't click th...

• Question
• cloud
• custom-field
• customer-portal
• jira
• jira-cloud
• +2 more tags...

I have gone through extensive effort and put in way too much time to attempt to downgrade from Premium to Standard. I had even been explicitly told by an Atlassian representative that they would down...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

Hi, in the 'Board Insights' section, under the 'Expiration' tab, 'Invalid Date' appears instead of the expiration date that was entered when the ticket was created. Why is this? I attach the image....

• Question
• cloud
• jira
• jira-cloud

Have been trying to add Github Connector to Atlassian Rovo. Sync resulting in 0 indexed objects. -Have disconnected and reconnected -Owner permissions in Github -Global admin in Atlassian Has...

• Question
• cloud
• jira
• jira-cloud
• rovo
• rovo-atlassian-intelligence

Hi, my company are wanting to use Jira to capture requirements (currently on spreadsheets…). However, we don’t have Confluence (apparently it has been ruled out by security)-and we currently don’t ha...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software