I want to create an automation where - there is a service ticket and a story that's cloned off of it - when a comment is added to the story - I want it copied - to the original service ticket. &...
I need to select 'Status' column in the query output. Using the 'Columns' option, I type 'Status', but none of the return output is what I need. It has 'xx more options. Continue typing t...
Because of the specific type of software work we do, our stories normally cannot be completed in 1 sprint. I've seen some posts where the advice is to simply break-down the story into multiple ...
My organization configured Business Value field, now I need help on how to filter it out.
Currently, i'm using a scrum board quick filter like below. but subtasks aren't showing up on scrum board with EPIC link and parent story. Can you assist? Sprint in openSprints() AND labels ...
I wrote an automation rule triggered by issue creation to default the Team field value. I want this rule to run on issue types of story, task,& bug; however I do not want team field to defa...
I am currently building a copy of our production environment jira data center 7.10. When starting jira, in the catalina.out file, I see records that make me noise, such as creation of index functio...
Current setting is 6 hours per day. If I change to 8, will it automatically update existing times based on 8 hour day, or will that only apply to new (if I currently have 2 days logged, would that be...
Hi, I have been struggling in creating jira && datadog configuration when configuring required fields in json format. For example The help doc linked to jira help doc but couldn't fin...
In Advanced Roadmaps (Data Center) I can't move 2 orphaned Epics (TMS-3711 and TMS-3622 in the attachment) up under their parent Initiative (JIRA 9.1.0). I've included a screenshot. The orphaned Epic...
Does anyone know if the "Roadmaps" button is available from JIRA boards for JIRA Data Center? I haven't been able to confirm that it isn't 100%, but nothing I have configured appears to make it displ...
Hi, I'm looking to create an API call using JQL to return all Issues that contain a custom field with a non-null value. In this case "null" values can return as empty closed brackets, [], or None. I ...
I want to create a workflow for service tickets Open -> Considering -> Refining -> Will be worked -> In Progress -> Coming Soon -> Shipped where -- - the reporter has to update D...
Using Jira Data Center 9.4.1, I am about to import a workflow using a .jbw file and I see that it will create the custom fields that are involved with the workflow. However, I just created the ...
I am a Jira system admin, but I cannot see how to edit or delete filter subscriptions that were set up by a former employee. I changed the filter owner to be myself, but I still don't have any ...
We are creating a project to replace the CS ticketing system that is already being used by our CS team. We want to remove the APPS from the visible side panel as those programs are not ne...
How do I set up Jira so that the default option when creating a task in the default window is set to creating a task rather than a story?
is it possible to add two fields “Release Note and Release Headline” field for Epic issue type in all jira projects. There are 300 Jira projects is there any template to push those two field...
I have an automation that creates 6 new tickets that are linked as at "is child of" and issueType of "Task". What I would like to do is add the Summary of the original triggering ticket to the Summar...
I need to export to excel a JIRA report, as result of a filter. I have a problem the field application is a link and is not visible in excel. How to solve this? I thought about some kind of transf...
I see the Start and End times in WorkTimeCalendar but they don't show on the report
Unable to export Shared Teams alone through CSV . (Team Name,Team ID, Team members)
Hello, In my teams' project we have Epics with Stories, Tasks are set as linked issues to the Stories, as they can't be children of Stories. I'd like to configure an automation for Tasks to...
Is it possible in the project to track the amount of time each user holds onto the issue? We are wanting that as one of our KPIs and I can't quite figure out how to make this. Thanks.&...
Hi Atlassian Community! Our first agile & DevOps event – Atlassian Presents: Unleash – is in one week! We are so excited to be live in Berlin and digitally on February 9. This event will...
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