Jira

I'm trying to work out for the Release Burndown report how the remaining hours are being calculated. The support article says it's the total work remaining in your backlog and that the report w...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm looking for a way (with items returned from a JQL) to determine if there have been any updates within the past two weeks to an Epic or its Stories without having to return every story and run som...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am having difficulty to find task from past sprints as sprint view (done tasks in each sprint). Is there a way to get that information ?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a test library that is going to be archived and unusable. I moved the test cases and test cycles that were in that project into a new project. The issue I am having is that my test cycles in t...

• Question
• cloud
• jira-software
• jira-software-cloud

I can't raise a ticket to Atlassian Support, no matter what kind of request I want to do.  It keeps loading all the time, without saving my request. Do you have any idea about how to solve i...

• Question
• atlassian-support
• jira-software-server
• server

Using POST Add comment, I am able to send mentions (@<user>) by starting the comment with: [~accountId:<user_id>] comment However, when trying to do this for a team, which has a differe...

• Question
• cloud
• jira-software
• jira-software-cloud

Como consigo exigir o preenchimento de campos adicionais customizados na CRIACAO de um issue usando board? Atualmente pede apenas a informação "o que precisa ser feito?"  

• Question
• cloud
• jira
• jira-service-management-cloud

Hi. Getting this message for a day. Other sites works fine.   Url: https://dreamisreal.atlassian.net/   How to fix this?   Thanks in advance!

• Question
• atl-rvw
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, We're looking to reclaim some license keys from unused accounts, but we utilize a plugin that lets users comment via email, so users who are active on Jira don't necessarily login often. We t...

• Question
• comment
• sql
• user-management

Hi all, I hope you are doing well. I am using Java Jira API within a Spring Boot solution that extracts relevant data from Jira, targeting a specific patch/release, and generates automated repo...

• Question
• api
• cloud
• java
• jira-software
• jira-software-cloud
• +1 more tag...

Recently, the epic labels on our Kanban Board changed from regular caps with a color background to all caps with the name and background with color.  Is there a reason why this changed? Is ther...

• Question
• cloud
• jira-software
• jira-software-cloud

We have added the feature issue type manually to our jira issue type structure. This has prevented us from being able to use some automation aspects within Jira. HOWEVER, Project management tools and...

• Question
• cloud
• jira-work-management

My boss assigned me some tasks in Jira and linked them to issues in a board for the team leads and managers. The thing is, it's a restricted board that I don't have access to, and I can't see the li...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a filter that returns 61 rows. When I export to Excel, only 21 rows are returned. I tried this several times with the same result. I also tried Export CSV and all 61 rows were returned as well...

• Question
• cloud
• csv
• export
• filter
• jira
• +3 more tags...

On my scrum board, the column issue count on both the “To do” and “Done” column, do not match the number of tickets under the respective columns. The "to do" columns indicates that there are 5 issues...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

What is advantage of using Shared Team against label in Epic ?

• Question
• cloud
• jira
• jira-cloud

Hi,  I want to make this field required through workflow validator, but i want to target it for only specific projects and issue types within those projects.  What would be the best way t...

• Question
• jira-software
• jira-software-server
• migration-customer-care
• server

A consultant helped us roll out Advanced Roadmaps and he created a filter for us as one of our key issue sources. Lately we are having performance issues with the plans using this filter so we want t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, and thanks in advance for any assistance.  We have recently moved to Jira 9.5.  In the past I've created a cross project release and identified multiple shared teams (different proje...

• Question
• jira-software
• jira-software-server
• server

Hello, i want to automate création of Boards for newely created project so i need :  - a webhook to create a filter - get the ID of created filter - create a Scrum Board with that filter :&nb...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Hi everyone, could you please help me to tackle this issue. I have added custom sub-task but it wont show up. What's problem? I have also added it in all issue type schemes but it still only shows t...

• Question
• cloud
• jira
• jira-cloud

Sin pu

• Question
• jira
• jira-server

Hi Team, i have created a project and i am creating issues using rest api . Now, i want to get the tickets details having any update Example: Id: 10071 Current State : In-Progress Comments : we ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to remove my external LDAP and manage all my users in jira internal directory  in jira cloud if I remove LDAP and add a new user with the same email will it create a duplicate account?

• Question
• cloud
• jira-software-cloud

Hello team, I want to utilize Jira dashboard to monitor whether my scrum team is making code commits regularly in GitHub. Using development[commits].all > 0 & development[commits].a...

• Question
• cloud
• dashboard
• github
• jira-software
• jira-software-cloud