Jira

Im being tasked to find the number of tickets with story points completed from January 1 2023 to June 30 2023. I am not sure how I can find this an easy way . I thought i could add fixed versions as ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello -- I am an admin building out this automation within a company managed project.   When an issue is created, a director will select a "lead" for the issue. The "Lead" is a custom field (n...

• Question
• cloud
• jira-software
• jira-software-cloud

Working with a government team using Jira and unsure how to tell which version I'm in - at least by names, labels, images, and URL to find proper tutorials/detailed instructions on functions.  ...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a number of templates we have created over the years in text files that we used to be able to copy and paste into Jira Cloud. It now seems as if none of the Markdown works and we can no long...

• Question
• cloud
• jira-software-cloud

Hi Community, I have a company-managed project with several boards and there is one user (not Admin) that has an issue when using the "Epic Link" field. The user is able to find the epic, select it...

• Question
• cloud
• jira-software
• jira-software-cloud

I plan to build three workflows in Production.  I built and tested these workflows in the Sandbox.  Can the workflow, with its states, transitions, custom fields, screens and automations, ...

• Question
• cloud
• jira-software
• jira-software-cloud
• workflow

Hi there! The timeline view for one of my projects looks like the image below. Not ideal.. I have a couple questions: Is there a way to get the timeline to update the start time of the bar when a ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am having a bit of struggle organizing comments and feedback on a specific issue in JIRA. For example, we need to implement some changes on a particular page (frontend), and the task is clearly de...

• Question
• cloud
• jira-software
• jira-software-cloud

In a Configure Screen Scheme page, there are 3 entries that all list the same screen: Default, Create issue, and Edit issue.  In the Actions column, all 3 entries show 'Edit', but the Create iss...

• Question
• cloud
• jira-software
• jira-software-cloud
• screen

Are any other ConnectAll users having problems with attachments no longer syncing? We have two Jira Cloud instances were we sync a couple of JSM projects in one instance to Jira Software projects in...

• Question
• cloud
• jira-service-management-cloud
• jira-software
• jira-software-cloud

Leveraging this discussion, Solved: Smart Value to display the sum of child issues lin... (atlassian.com),  I created two custom fields that calculate the total number of story points and t...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

I am working on Scriptrunner post function - Send Custom Email. I am needing to have the condition be if the Request Type is either Option A, Option B, or Option C. Each thing I have tried is not wor...

• Question
• condition
• email
• jira
• jira-server
• post-function
• +3 more tags...

In automation, I have a rule that runs daily, using this query: Filter="Issues in Open Sprint" and status not in (Done,"Ready for Release",Cancelled,Declined) and resolution is empty It does a look...

• Question
• cloud
• jira
• jira-cloud

This is technically in Product Discovery but is using automation to happen, thus Jira Software. The goal is to create a quotient for how stale a given issue is.  Given that number then I can ...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to set a timestamp on an issue created through automation for the end of the automation's given day.  I've been playing around with {{now.plusHours(8)}} to achieve something similar...

• Question
• cloud
• jira-software
• jira-software-cloud

I often link to our Functional Requirement Documents (in confluence) within the Epic but the engineers work within the story. These stories do not reflect the any of the information on the parent pag...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a backup of our Jira Server database and I am trying to download a project to a CSV in order to import it into Jira Cloud. I'm currently using posgresql and following these instructions: htt...

• Question
• jira
• jira-server
• migration-customer-care
• server

Currently I have the following scenario: A customer service area, receives all demands for emails from users of our app. The support team solve the user's problem and replay the user's email. The fu...

• Question
• cloud
• jira-software
• jira-software-cloud

...ssue) if (issue.issueType.name == "Bug" && cfValue.toString().equals("XYZ") && issue.getSubtaskObjects().find {it.summary() != "Custom summary here"}){ return true...

• Question
• jira-software
• jira-software-server
• listener
• scriptrunner
• server
• +1 more tag...

Hi,  I am currently having trouble getting Subtasks to show up on the Sprint backlog. Is this something that I can change?  Thanks!  

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi,  I want to make it so that the person who creates a Jira ticket is REQUIRED to manually enter the priority for the ticket.  Currently, the ticket defaults to Medium Priority. I do not...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I am trying to create an email automation where I receive a list of cards that have been in the same status for x amount of days.  I am creating the JQL but I am receiving 0 issues when vali...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a Jira Software (Cloud). It created a subdomain that I'm not so happy with. I tried to change it, and at first it seemed to have let, me but then it said that there was a problem and to please...

• Question
• cloud
• jira-software
• jira-software-cloud

i have to move the list of user stories with status = backlog tagged to a 'Request' to a new 'Request '

• Question
• jira
• jira-server
• server

Hi All, my team has been asked to integrate timesheets between Jira and ServiceNow. The requirement is to be able to report against project summary tasks (of a high level nature) in ServiceNow whic...

• Question
• cloud
• integration
• jira-software
• jira-software-cloud
• tempo-timesheets