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  • Facing error while migration process "The uploaded CSV file has structural issues. Please try again"

Facing error while migration process "The uploaded CSV file has structural issues. Please try again"

Aanand Lacheta _Consultant_
September 7, 2026

Hi
While trying to migrate some projects from data center to cloud site using JCMA using dedupe process, when we are selecting choices in dedupe input file and try to upload in the required section, we are getting error like "The uploaded CSV file has structural issues. Please try again.". So, is there anyone faces the same issue or know how to resolve this.
Screenshot 2026-09-07 124517.png

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
September 7, 2026

Hello @Aanand Lacheta _Consultant_ 

download a fresh input CSV and immediately upload it again without changing anything.

Did you get again an error ?

Resolve configuration duplication in Jira migrations | Atlassian Support

Best,

Arek🤠

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