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Configure mail handler to accept from unknown mails

Marcin Tyska
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October 31, 2023

Hi there,

I need to configure mail handler for one project so it creates issues when it comes from emails that are not matched by any of existing users. I found this  https://confluence.atlassian.com/jirakb/how-jira-mail-handler-deals-with-unknown-users-in-creating-issues-777005521.html . I defined Default reporter and its not working. We don't want to create accounts for everyone. When I press "Test" in my mail handler i get "Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]"

 

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