Hi, I´m working on a JWM project but I need to add a request type to create new issues based on an email (just like in JSM) but cannot find how to configure it.   Thanks, Kyana  

• Question
• cloud
• jira-work-management

Hello, i would like to know if is possible to import a pdf in Jira? I have a pdf and i would like to upload on Jira instance. Or we can import only csv, word doc ? Thank you

• Question
• jira
• jira-software
• server

baseurl/issue/createmeta?projectKeys=TEST&issuetypeNames=Story&expand=projects.issuetypes.fields   need equivalent api for above for onprem jira 9.4

• Question
• jira
• jira-server
• server

My team is moving to a new Project within Jira and setting up a new Scrum Board. This new project has both the "Refinement" and "Ready" statuses. I want to make sure that when I start a new sprint, a...

• Question
• jira
• jira-server
• scrum
• server

I have this automation that clones an epic and all its stories under a new epic. How can the automation update the reporter of the new epic to be whoever triggered the automation (its manual) instead...

• Question
• cloud
• jira-software
• jira-software-cloud

I built an automation that manually can clone an epic and all its stories in a new epic. When the automation runs, I don't get a pop-up (like in the image) so I have to go to the audit log to find th...

• Question
• jira-software-cloud
• cloud
• jira-software

Hi Team, I have a requirement to match the issue type with the first option in the cascading dropdown list when creating a new ticket. For example,  1. If the issue type selected is "Customer...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• behaviours
• jira-software
• jira-software-server
• scriptrunner
• +1 more tag...

Hi All Our current workflow in Jira is once we end a sprint, it will prompt the user either to move the unresolved issues to the next sprint or to the backlog. What I want to do is to change that b...

• Question
• clone
• jira
• jira-server
• server
• sprint

I am creating a Jira plugin module for exporting data. The data will be downloaded from a tree/container on a website and converted into a custom format (csv or json). The plugin module itself will b...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

In my project I have many fixVersions....archived, released, and active.   I have a query that intentionally looks at all cases that are NOT in the current fixVersion and naturally I don't wan...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a problem within multiple projects, where there are just too many 'Done' epics and issues clogging up the project in the background. We'd like to have a system in place whereby once an issue...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I tried to report it but I've got redirected here, so here we go: d/MMM/yy, are you sure Jira devs?) Doesn't look like correct data formats to me

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am working on a small Business Intelligence team and we are interested in adopting JIRA cloud software for agile work management. We currently intake requests via ServicePro ticketing software. Wha...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I would like to add a custom a new context to a custom field.  I want to add different default values for this field, depednign on what issue type it is in. I want to apply this to all pr...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

  CLOSED is it possible to clone a ticket on another project and update comments, status and attached documents on both projects, when changes are made on the firts, update is made on the 2nd ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey community 🙌 How can a JWM user easily set up a personal and private board for their own (non-team) work management? fyi: we are still in the testing phase and on the free plan (less than 10 te...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I have a project that collects ideas from my team where I require fields such as Acceptance Criteria and Impact be completed when a standard issue is created.  However, I don't want to require ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community, we had the JSU Automation Suite for Jira Workflows installed and created workflows. Will there be an issue with old workflows if the plugin is not in place anymore? Thanks fo...

• Question
• jira-software
• jira-software-server
• server

I followed several articles on how to set a JIRA automation to sum up 'Task Estimates' up to a field on the Story level called 'Groomed Estimate'. Despite the audit log saying success, the 'Groomed E...

• Question
• cloud
• jira-software
• jira-software-cloud

One of my users is unable to tag/@mention one other specific user within Jira issues.  No one else (that I am aware of) is experiencing this issue when trying to tag the same user.   Eve...

• Question
• cloud
• jira-software
• jira-software-cloud

I am currently working on a tool with node js to migrate issues from Jira server to Jira cloud. Description of issues on Jira server is a combination of text, table and colours etc. Is there a way ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Right now, I have a client looking to possible migrate from JWM to Jira Software. I am curious if there is any limitation in terms of moving permissions, workflows and schemes to Software such as nee...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I couldn't find a way to show the creation date and last modification date at the top of my screen. I tried through the issue view help page, but it is not a field that I can drag into a section...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi. I use REST API to update issues in Jira. I want to support some format of data in issue description. There are Status and Expand: When I create description by Jira with such styles like th...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest
• rest-api

Hi, I'm new to Jira and have been setting up my project but came across an issue. When I first started the project, I changed the existing 'To Do' 'In Progress' 'Done' columns to be my own headings (...

• Question
• cloud
• jira-software
• jira-work-management
• status
• workflow