How to prevent Jira from removing the label for a ticket after updating time tracking?

[Palfalvi Lorand]

My issue is that every time I set a label for a ticket, I go to set time tracking on it, after I save the new time tracking the label is removed from the ticket and I have to add it again every time I update time tracking.

How can I make sure that label is not removed after updating time tracking?

[Mohamed Benziane · Accepted solution]

Hi,

Welcome to the community

Can you check if you don't have an automation rule that delete the label.

[Palfalvi Lorand]

yes, this is the case indeed, thank you!