Jira

 I am using Jira automation conditions.  Initially I set up a rule to notify me when a ticket exceeds the timeestimate of hours and It has not been closed. Now I want another notification...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I have a simple workflow New > Under Review > Done.  I created a Fields Required Validation rule so that users cannot transition to Done unless a specific field is populated.  I also ...

• Question
• cloud
• jira-software
• jira-software-cloud

Thanks all in advance for reading my little novel here.  I received notification from a user that they were not able to view teams from within the dropdown. When I ghosted the user I was able t...

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• cloud
• jira
• jira-software
• jira-software-cloud

I've managed to pull in a list of issues, and found that apparently Sprint is stored as customfield_10003 in our Jira instance. I want to manipulate the data in python dataframes, push it to reportin...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,   I'm looking into automating the following. I have a parent story with let's say 3 subtasks and the following statusses in the workflow (to do / busy / QA testing / done) If subtask 1 is...

• Question
• cloud
• jira
• jira-cloud

I'm pulling my hair out here. All of the project permissions in my project have the "atlassian-addons-project-access" group associated with them, but I'm unable to add users to that group, so now fo...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a custom field for comments received from a particular external source. The field is called "Issue Comments" and is a rich-text field which we want to have separate from the default comments f...

• Question
• cloud
• jira-software
• jira-software-cloud

My org just did a restructuring in which we have a certain type of employee on 15+ different Jira projects with specific tasks to this type of employee, but they all have the same boss that manages t...

• Question
• cloud
• jira-software
• jira-software-cloud

Scenario:  Developers are working on Projects, but also are Production Support.  As such, they will need to be able to work on maintenance tickets.  We have decided they will have 60% ...

• Question
• jira
• jira-server
• server

I go to the "backlog" view of my board:     Then I click the "+ Create issue" button and start typing the name of a new issue:   It even says "New Story in Sprint 10/02" i...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

...Date") def pg1 = getFieldByName("Phase 1 Date") if (releaseType == "Hardware" & goalType =="1P Launch/Release") {     mfgPartner.setRequired(true) //Sets the SKUs field to r...

• Question
• jira-software
• jira-software-server
• server

I'm a Product Manager for a tech company with the following roles, yet somehow I cannot move the status of a story as my Engineering Manger:   - Administrator - Developer - Product Manager ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team,  We have requirement to change the field type from a single-line text field to a number field. I created a new field with the same name and set it to numeric, then tried using a b...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira-software
• jira-software-server
• scriptrunner
• server

My jira board has User stories associated with Epic's.  I have the Epics and Stories I'm responsible for assigned to me. When I utilize the "List" view, I have an ">" expand icon to view the...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am very new to Jira, but I've seen software projects using it with already a Test Case project/folder defined. So when working on a sub-task "Create Test Case" for example, there is already a l...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How do I retrieve/recall an Atlassian community question I just sent?

• Question
• cloud
• jira-software
• jira-software-cloud

Platform: RHEL 8   After upgrading RHEL8 instance, the jira service does not startup.   SYMPTOMS [root@jira1 bin]# service jira status Redirecting to /bin/systemctl status jira.serv...

• Question
• cloud
• jira-software

When I hit the CREATE button, it is clearing out the Summary field and then throwing an error saying this field is required!  Has anyone seen this before and if so, HELP!

• Question
• cloud
• jira-software
• jira-software-cloud

Using an automation, I'm duplicating issues from one project to another and copying over much of the information. Both projects are using the same custom field (customfield_10067), a  "Select L...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Have a JEMH profile that receives emails to one of our departments and auto-creates a Jira issue for that department.   Am receiving the following error:   The sender [] has no...

• Question
• jira-software
• jira-software-server
• server

If I have a query like : Key in (TR-3000, MP-207, TR-1000, ST-420,...)  is there a way to have the output ordered the way the list looks, rather than sorted by project then key number?  L...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a workflow with the issue types Epic, Task, and Sub-task. We also have a separate workflow with the issue type Request. The script is blocking the Sub-task creation as expected, but is a...

• Question
• adaptavist
• jira-software
• jira-software-server
• scriptrunner
• server

Context: In our jira project, we have a versioning of releases shown in the following format: R***, where *** is a number (e.g. R100). Goal: My goal is to implement a scheduled rule that will crea...

• Question
• cloud
• jira-software
• jira-software-cloud

On a board, looking at the Epic Panel I have lots of old epics I want to remove. I click on the three dots and select "Mark as Done". I get the following error. Invalid value '12102' passed for cust...

• Question
• jira
• unknown-hosting-type

Hello community, I've created an automation that automatically assigns a ticket upon its creation. However, my issue is that the relevant user isn't being notified when the assignment occurs. I've c...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud