I'm a Product Manager for a tech company with the following roles, yet somehow I cannot move the status of a story as my Engineering Manger:
- Administrator
- Developer
- Product Manager
- Product Support
- QA
- Scrum Master
I have the exact same roles as my Engineering Manager but I cannot move a story from the "DEV COMPLETE" status to "APPROVE TO MERGE" in order to move it to "IN QA".
Welcome to Atlassian Community!
I would take a look at the workflow, it could be that you have a condition on the transition from "DEV COMPLETE" to "APPROVE TO MERGE" that is preventing you from doing that transition.
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