Is it possible to recover a deactivated account

[marianne bosch]

Email were going into my spm folder and realized that I got emails dating back in July. Is it still possible to recover the 2314Farwell or 2314WFarwell account?

[Arkadiusz Wroblewski]

Hello @marianne bosch 

Could you let us know the date shown in the final deactivation email and whether these were Free Jira sites?

I recommend not hesitate and open tickets at https://www.atlassian.com/company/contact/purchasing-licensing#/ 

Depending on circumstances its possible that's beyond restore.

Here you can find more insights https://community.atlassian.com/forums/Jira-articles/Atlassian-Jira-JSM-Confluence-Free-Tier-Inactivity-amp-Data/ba-p/3251237 

Best,

Arek 🤠 

[marianne bosch]

It was a Free Confluence site. Not Jira.

Your subscription is being deactivated due to inactivity

Hi Marianne,

We're reaching out to let you know that your Confluence app, on 2314farwell is being deactivated due to an extended period of inactivity. You will no longer be able to access this app, and any data associated with this app will be permanently deleted soon. This does not affect any other apps that you are actively using.

We'll also deactivate any subscriptions to Atlassian Marketplace apps associated with this subscription, including those from any Marketplace Partners.

If you need assistance or have questions, please  immediately.

Cheers,
The Atlassian team

[Arkadiusz Wroblewski]

Deterministic are when exactly. Which product doesn't really matter.