Currently we use a Jira system hosted by a third party. Recently we installed our own local Jira system. Now we need to migrate over the open issues. But we also need to migrate them into a different...
Migrating Jira to new production server, Jira 5.1.5, can't log in because license is to old. error message: The current license is too old to install this version of Jira (5.1.5) You cannot acces...
Our JIRA instance is connected to an LDAP server. For some reason we have duplicate users in the cwd_users table (one is asociated with the LDAP directory and the other with the Internal Directory). ...
Hi, I have a custom field (in Wiki Renderer) style. when I paste a big chuck of code, there's no horizontal scrolling bar that appears. When I paste the same code on another Jira instance wit...
We originally set up two separate fields as Select Lists but the right way of setting up what was wanted was just one Cascading field. We could add the cascading field to the screen along with the or...
I have Stories. Stories have subtasks, e.g. "Coding" and "Testing." I would like to find a way to automatically e-mail the tester when the Coding subtask is resolved. Note that the subtask is not a...
How do I add the Drag & Drop plugin (its visible on the right hand side of an issue, under People and Dates, can be seen in a JIRA support issue?
Hello, I would like to know is it possible in JIRA to configure certain custom fields to be either obligatory or non obligatory depending on the information entered in the custom field. For...
Hello, I can't use the keyboard shortcuts to navigate issues and work on issues in the "Assigned to me" or "filter" dashboard gadgets. The shortcuts work if I display just the saved filter whic...
We just started our journey with GH. we started with 5 days sprints. when i see the burn down x-axis is coming with 24 hrs slot like this. Nov 27 0:00Nov 27 8:00Nov 27 16:00Nov 28 0:00 How i ca...
I would like to do the following activities on jira: 1) I would like to get an email notification of all the changes to a particular project (activity stream) end of the day 2) I would like to ch...
Hi there, if some users leave the company and they have Jira-Issues as reporter or Assignee or made comments within some Tickets the usernames get "unlinked" because they are unknown. I tried to ...
Hi everybody, i'm trying to customize the share issue email template. In my case i would like to add the issue description in the email. I have found a related post https://answers.atlassian.co...
HI Our 30 day summary is never updated. I've read somewhere that it only reflects issues in status resolved, but we go from ready for test to closed (skipping resolved as it has no meaning for us...
Is migration from GreenHopper Classic to Rapid Board a (critical) topic for you? Any comment / feedback welcome on https://jira.atlassian.com/browse/GHS-6754 and linked issues.
I am trying to attach screenshot in jira but it redirects the attach screenshots page to Oracle default site. I don't know how its happening because create attachment is working fine.
Hi, This is a Jira instance specific issue. All the projects seem to be affected by this. Jira Adminstrators are not facing this issue. If you are not a Jira Administrator and only a Project Admini...
Hi All, We have a requirement say, depending on the value of a Custom Field the story should Auto-Transition from one state to other state. Example:- Assume the story is in Dev Integration Test s...
Hi, I am currently running into the below issue when using JIRA: I created a new issue type(say Client-Request) and Project Role(say Client), is there any way to limit only users in project role ...
When I view the burndown chart for a sprint, the gray guideline (optimal burndown) is missing in the chart. I don't use the classic view since it's not being developed anymore. Agile->My Scrum B...
I am on step five running the setup wizard and I answered the first page question wrong how do I get back to page one.
I had a recurring problem where users were getting obtuse errors when trying to transition issues. The core problem was that the workflow transition required a comment but they weren't providing one....
Dear Atlassian Support! We recently upgraded to Jira 5.1.7 (still in the test phase) and noticed the below issues (a) When we open a Jira project (with end user level permission), I see the word 'S...
We want to enable the log work fields on our resolution screen. However, when I add Log Work to the screen, it adds the following fields: Time Spent Date Started Remaining Estimate (with a n...
Normally JEMH creates a ticket in our jira 'project' when we send an email to 'project@ourjira.com'. It fails to do so when our other mail server forwards a message to jira originally sent to 'proje...
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST |