We wanted to include/assign a new workflow created to an existing workflow scheme. To do this, we were told to mark the workflow as ‘inactive’, make the change, and flip it back to ‘active’. While do...
I have a custom user field. I want to have the current user's name inserted into the field on a particular transition. But when I open the tool, only the "standard" fields are visible. How do I make ...
I work for VCE, a JV between VMware, Cisco and EMC. Our dev team is adopting Atlassian products and we are in the process of getting 2000 users license for Confluence and 500 users license for JIRA/G...
After upgrading (JIRA to 5.0.6, Confluence to 4.3), why does logging on to one log me off the other? We would prefer to have 'seamless' transitions between the two applications once logged on to eith...
i am new to jira administration and am struggling with how best to configure jira for my organization. we have multiple products which leads me to the thinking that you create a separate project for ...
We can now archive a Confluence space, but we would also like to archive the associated JIRA project (not just the versions). Is there a way to do this or on the roadmap to do so as to align with Co...
When attempting to move an issue to another project the attached stack trace appears. The system has been restarted several times as well as reindexed. Please advise on how we might resolve this? ...
I could be doing this wrong but everytime I need to insert a step into any given workflow I have to re-create the workflow with the additional step. For example: Open -> Develop -> QA -> R...
I am trying to setup a listener using Script Runner to auto transition a field based on the value of a custom field. The plugin provides the following template: cfValues['SomeCustomField'] == 'Some...
I have a plugin which enables a custom field to query back to the Jira Remote/REST API. This works fine when the user creating the Issue with the custom field is authenticated. However, when I enab...
I'm responsible for keeping track of my team's work and coordinating with the QA teams. The Rapid Board looks like a good way to get an overall snapshot of all of our work. One thing I can't figure...
I am in the process of evaluating Jira. As part of this evaluation, I wanted to use Confluence and Greenhopper. While I can see confluence in the admin screen, I don't know how to access the Greenhop...
right now I can only start Jira logged in as root and using sh /opt/atlassian/jira/bin/catalina.sh run I'm sure its permissions, because if I try the same as the user when jira was installed 'jira1'...
All need all tickets that reach a ready to stage status to be autimatically assigned to a specific developer for the whole project
We were able to add our inital story points for each story on our rapid borad. But we cannot see how to enter/update the story points as we work on them.
Context: This problem occurs for one user only. His login in the Active Directory was aUseR (with some uppercases). Crowd was in sync showing the user as aUseR. JIRA was in sync showing the user as...
I am in my product dashboard and I wanted to add 'Greenhopper' to my 'OnDemand' account. (at this url https://my.atlassian.com/product) At first I accidentally requested a licence key for the self ...
JIRA Startup Failed You cannot access JIRA at present. Look at the table below to identify the reasons The following plugins are required by JIRA, but have not been started: FishEye Plugin (com...
In the GreenHopper swimlane board, all the stories that do not have sub-tasks fall under the "Other Issues" lane at the bottom of the board. How can I get the "Other Issues" lane to be at the top? ...
Things are set up so that a Story can't be closed if it has open sub-tasks. Works fine. But when the last sub-task closes, the Story's status is changed to "Closed" instead of the status I want. Clos...
Hi, We want to implement single sign on for JIRA means when once user has logged into the computer using his/her windows domain login/password and clicks on JIRA icon he/she will directly jump to JI...
The issue collector can't be closed when used inside a frameset. Both the close link and automatic closure of the issue collector doesn't work.
Hi: We want to selectively route JIRA issues depending on the time of day. The application is a support group. Between the hours of 0800 and 1800, one group/person/role gets assigned issues that ...
I have 14 statuses but only 13 show up on may board. Hence, Issues in the missing status don't appear on the board. Here is the Manage Board view. The missing status is called "QA Initial Passed" ...
I'm looking for insight on how you handle storing documentation. I would love to be able to store user-facing documents with my roadmap versions.
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| April 8, 2025 9:37 PM PDT |