How to increase the character length of the multiuser picker field in Jira? Currently, it has only 255 characters in length. Does anyone have an idea how to increase length? Thanks...
Unable to delete active sprints in JIra 7.5. I have all the permissions but Stiill I am not able delete where as I am able to delete planned sprints. May I know workaround for this ?
Hello All, I was wondering if anyone had Jira best practices with the following concept. Each of our teams are focused in a specific technology area or layer for code that goes the code base for ou...
Hi, just wondering if it is possible to create a request on behalf of an organisation? I know that if an Agent creates a request on behalf of a customer that belongs to an organisation or if that cus...
I've read a bunch of threads where people say to set the post function but I don't actually see where to edit that. Is there a template that just automatically sets Done to resolved, and any transiti...
The current query looks like this: (project = GRT) AND description ~ "pdsk ( UpToDate -> Failed )" The search has tons of results not containing the log entry "pdsk ( UpToDate -> ...
The goal here is to have all users able to view all/any tickets. 1. I've made sure all of our end users are service-desk-customers. 2. "Browse Projects" is enabled to Administrators and...
Hi, I have looked everywhere for an answer to this but all answers seem to be for the opposite behaviour. I am trying to understand how I can transition a newly-created sub-task automatically...
I went through a tutorial on how to create an app for cloud: https://developer.atlassian.com/cloud/jira/software/getting-started/ ...but now I want to know how to create a custom field type. More s...
I have a ticket that has 10+ custom fields when that ticket transitions to a specific state I want to copy that data to the same custom fields for all the linked tickets (with a specific link type). ...
So over the holidays my dedicated server that was running PC was shut down. Upon starting it back up I noticed JIRA wasn't running so I ran the cron script to initialise it, and I end up being greete...
Our company had a few hotfixes this last year, We have broken the hotfixes into quarters January-March, April-June, July-September,October-December. Each with a few hotfixes for every month. I have t...
I'm trying to create an issue workflow that would allow all users to move an issue from step A to step B, but then I'd like only certain users to be able to move from B to C to D. Is that possible? I...
I am trying to create a filter where I am displaying issues that are in the status of new, in progress, and closed. But I only want to display the closed issues that have been resolved in the past 7 ...
I noticed this: https://community.atlassian.com/t5/Answers-Developer-Questions/Can-I-have-multi-select-custom-field-behave-like-components/qaq-p/537755, but the solution doesn't seem to work on the...
Can I move an issue to a different project but still have the ability to see the moved issue as part of old project reporting? So - I can still track.
We have multiple epics under a project and we are not able to see or filter our Issues based on Epics they are tied to. Why are the Epic Names not showing in the Issues Filter? All of the issu...
Hello all, I am trying to use script runner to do it, but does anyone know a easier way to do it in Jira Cloud?
I've selected Task Mode as Auto as I've seen done in videos on youtube but my linkages do not show up at all. I have to click into each issue to see what I have linked it to.
Can Jira Issues from multiple Projects be a part of a single Confluence page?
I can't see where to add an public cert to allow JIRA to collect mail from my O365 Exchange server. We only allow POP3S and IMAPS to that deployment. Is this not supported in the cloud versi...
I've updated Tempo Timesheet to 9.1.2. In our previous version, each user could display issues based on a filter. Example, all ticket with a type of "Time" would display, whether or not the user had ...
We are new to the product and struggling with which way works best in Jira. We have small teams (sometimes just a single person) that work on multiple projects and operational work, within any given ...
I am running JIRA Software Server edition v7.11.0. I have invited users to join via the "Invite users via email" capability. Outbound SMTP works. Some users went forward with registration, while othe...
Hi, I want to filter EPICs that changed a particular status (e.g Refining to Scheduling) during the last week only. Kindly help. Thanks, Kanak
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