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Community resources
Jira
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We are getting a lot of these errors in the catalina.log: java.lang.RuntimeException: java.lang.Null
...019-01-30 17:07:16.285][issue,1523567],eventTypeId=3,sendMail=true,params={eventsource=action, baseurl=http://jira},subtasksUpdated=true]' from the invoker 'com.atlassian.event.internal...
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It accepts 7.5 hours but re-entering the page always rounds down. It has accepted it formerly - can jira not accept fractions here now? The check for validity says "It must be able to resolve into ...
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Several of our users have reported that the "Description" field on the Time Tracking dialog box is missing. Any advice on how we can trouble-shoot/fix this issue?
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1 - I have some difficulties understanding the time tracking report available in Jira. Is there a way i can get logged work report for each sprint? 2 - Is there a way to pre-define the story points ...
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When our users want to use the Share option in Service Desk, the autofill does not work when typing in users. Is this normal behavior?
2,220 views 4 0 Deleted user January 30, 2019 -
hello I would like if the permession of create a project exist to give it to users? Regards
253 views 1 0 Deleted user January 30, 2019 -
I can see if a JIRA ticket has been updated b/t specific dates, but I can't figure out how to query for what was changed. Using "was" across all the fields and all the possibilities there withi...
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Hello team i found this question in a web site , and really i can't reply correctly . • The last user of a group leaves. You want to delete the group. Which of these can cause errors ...
2,305 views 5 1 Deleted user January 30, 2019 -
...rom a True Web CA? Does JIRA cloud have some sort of cache that is remembering a bad configuration and not trying? Background Before migrating to the cloud, all my Atlassian apps spoke to each o...
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hello I would like to know , if i delete a group , that im using in notification scheme , can create an error or no ? i would like to know if yes or no error ? Regards
256 views 1 0 Deleted user January 30, 2019 -
Hello, Our company uses only JIRA Core (7.3). I am trying to create a simple search filter which will select issues with a common label and display the Linked Issue AND the Linked Issue Descri...
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In the past, when an issue is marked as 'Done' it would show up in our sprint with a 'strikethrough'. However now the issue is simply disappearing from the sprint .what could be causing this?
1,553 views 8 0 Deleted user January 30, 2019 -
Is it possible to automatically trigger the Release button when dragging the issue to Done? Thanks
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Looking in the Audit Log, Jira randomly removed users from a few different LDAP groups. Looking in Exchange, those users are still in the appropriate groups. What would be causing this? I tried synch...
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Modify scheduled start and end dates in portfolio to use different date fields for capacity planning
Hi I created a release in Jira and added cards to the release. When i look in portfolio, the scheduled start and end date is is now set to the start and end date of the release. I want the start and ...
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We are trying to connect Team SUpport to Jira Cloud via the API. We're getting an error in the Team Support logs that just says Jira returned an unexpected result. Is there a log on the Jira side tha...
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So I have created a new "People" field to my ticket templates. I noticed that I can add a person to this field when creating a ticket but cannot add someone to it once the ticket has been created. I'...
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I'm trying to figure out how to replicate the functionality that we see when we place our cursor over the dots on a card and the alt text shows us "x days in column". I'm guessing there is some sort ...
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Hello, I'm new to the JIRA platform and REST API, so I may be looking in the wrong place here... We have integrated using smart commits and I'm wondering if there's a way to get the details und...
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We would like to avoid "Task Editing Mode" and directly edit fields in the Big Picture Gantt view.
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We have issues reported by users/customers and I'd like to include them in the email update process as we work on a given ticket. I'd like to make this association for specific tickets and specific e...
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i have a very odd issue that i cant seem to figure out, pardon the brevity. i have a service desk called "RLV", tickets need approval by another administrator (Andy). heres how it plays out....
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Hello, I am trying to create a escalation script that will calculate the number of days an issue has been in the current status based on the last updated date. I am having problems with a) Getting t...
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HI, I am new, and first let me say I totally recognize that I am cheating and taking the quick way to solve my problem. i have a JIRA project, and I want to set up my "form" when my team clic...
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Is it possible to use the same component across multiple projects? Management has questioned: Can you confirm that we (1) cannot, or (2) should not have the same component for 2 different JIRA Proj...
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