Hello everyone, I have a problem with a dashboard : the desired user can see the dashboard with its multiple gadgets, but has an error message for one of them: the service project report ( a...
I need to update the Jira cloud query in sheets every day manually, Is there a way to automate the process?
Hi guys, I have JSM Cloud and trying to find out how to do the following: When issue is created and the request type is ..., then assign issue to a certain user. How can I ...
I want to list issues that have the Assignee value present in the collection of issues identified by a filter. For instance, Filter "X": Is a JQL that identifies ALL Test Execution issues wher...
Hi! I need to understand which user logged their work on the task in jira. What I do now: I export the filtered issues, open them im Excel and see this field with a logged time in a format ";...
Hi Team, We are unable to see the changed target end in the comment section after the automation rule is successful. Could you please help. I am sharing the Automation details below:  ...
Hello, Good day!! Can anyone please provide the process/steps to full re-indexing the application and also provide the pre checks before re-indexing the application. Thanks in adva...
I'm looking to build some automation to follow the following logic: When all linked delivery tickets (that have been created using the 'Create a delivery ticket' button) are in a Done status...
We have created an asset DB within JIRA Service Management. The "Assets" tab appears on the JIRA Work Management options top menu - as shown, How do we properly link an object/asset item cre...
On my KANBAN board I have set up WIP limits but they are not highlighting the column as they usually do even though I am outside the WIP limits, any suggestions?
Hi guys I have set Teams in JIRA, meaning each user is part of one team. I want to create Jira automation so that if a ticket is assigned to someone, the team field will be updated to that t...
i have defined a label to reflect completion % of a story in scrum board, but it shows only the number. i need it to show as completion % 123 on the scrum board
i am using team managed with 5 epics, each epic has multiple stories. there is almost 16 workflow status defined and each transition will have completion %. i need epic avg completion %.
i need to create a automation to change the color of story based on end date field. i am using team managed
Hi, until recently responding with an email to a notification about someone creating a ticket resulted in updating that issue. Now it just creates another issue. Do you perhaps know whan can be the c...
The description of dashboards are not being displayed. Placeholders are present in place of description. Can you help here to resolve this issue. Thanks in advance for your help and sloutions.
I have manage to look at this page https://support.atlassian.com/jira-cloud-administration/docs/create-release-notes/ But it is not how it works on the Jira that I am using. I would like to a...
I have reactivated an account which was removed some time ago. The user doesn’t remember the password she used. The problem I encounter is that the user is not receiving any emails when the pass...
Hi all, Still new to Jira and JQL but gradually working it out. We are a small digital agency working with Social Good companies (charities, trusts, or businesses that cause benefits to others ...
Hey everyone! We have a new Scrum project where I recently moved over 1000 issues from another Scrum project, many of which came with their sprints. Now, I see three different active sprints in this...
We need to have administrator accounts in our Atlassian tenancy which can onboard and offboard user accounts. However, because these are set as org admins, it seems like Atlassian then wants to charg...
Hello! I have several task disapearing from the board despite noe being finished or aything like that. They appear on the "list" but not on the board". If I go on the "list" and change...
Hello I have a board, located in a Software/ company-managed project, that displays Issues from a Business/team-managed project (TOTO). How can I display the subtasks associated to my issue...
Good Morning, I am trying to understand how Jira can automatically create a ticket upon receipt of an email into a particular mailbox as it could be beneficial to have this enabled.&nb...
I run scriptrunner to create project as attached screen. It show the project created and I can query the data in project and project_key table of database jira. Anybody know why? A...
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