Hi, I am attempting to configure an automation in a company-managed software project, to automatically assign newly created support tasks to a specified epic (i.e. 'BAU') I have configured the auto...
One of my peer suffering a problem when he trying to register an issue. We usually used registered template, but he cannot access to the template since few days ago. We already did some so...
I have created a team-managed Process Control project in my company's Cloud playground environment. I've created all the fields and the workflow with the various transitions. However, I cannot figure...
Hi, Is there any way to configure what fields shown in the Details section of the task in any view mode (Edit, Create, View) ?
Hi all, I am using Jira Cloud. There are various menu options that I don't want users to have access to. For example: Top navigation menu Plans, Teams, Apps, Lefthand Menu dropdown (square ...
Hi, I am trying to understand if I can track effort spent for a task in hours in JIRA. Can I get some help on how this could be achieved please? Also (I know this may not be possible), just want to ...
Portfolio Plan view is confusing and could really use a revamp - I am looking for how to create a portfolio plan view by a specific epic. I understand you click configure => issue sources => fi...
Based off this example, I understand how to link stories, bugs, Epics, and subtasks using Issues ID's and Parent IDs, but what about Story > Task > Subtask.
I would need to duplicate a dashboard that was used within our project for a previous system update, as the updates a frequent, I would like to reuse the same dashboard (as most, if not all, tickets ...
I have a Board on my KANBAN and I created a Timeline for it. Is there a way to copy that exact board and put it under the same Project and it have a different Timeline? Everytime I edit the ...
My team uses multiple Jira boards in one Project, differentiated by Components. Some issues, however, will have multiple Components. How can I adjust my Board Filter to show only issues that have onl...
I am writing a script in Jira using ScriptRunner to transition our Epic based on the status of its child tasks I.E Story, Task, Sub Task. I believe I have my script the way I want it but my version o...
Email notifications are not sent to my email. In the past i used this same account with the same company and everything was ok. Maybe some bug? I only can see notifications inside the web for mention...
I am nearing the end of a Premium 30-day free trial. At the end of the trial, I am scheduled to be billed for the first paid month of a Premium subscription. I don't want to pay for Premi...
I am using the action Transition Issue in my automation. I get an error saying 'Internal Server Error'. From reading the articles it seemed this could potentially be due to the Post Functions in the...
I am new to JIRA and am looking for a tool that my company can use for order management. Our company sells 3 products. 1. A kit that a customer can retrofit their own vending machine 2. A han...
We run a lot of projects through a very repetitive process, so we set up a template epic that has a series of issues that align with all the tasks required to complete the project. I'd like to set u...
Hi everyone, I have several boards on Jira with IC integration enabled, and notifications generally work as expected. However, I've encountered an issue on one specific board where notificat...
About a month ago I registered as a private client in Jira with . I created a project . Today I couldn't log into my account and by mistake I created a new account and on the same email address. Now ...
How do I edit locked fields? Trying to make custom category fields
É possivel limitar que apenas alguns clientes não visualizam solicitações de serviço do portal, dentro do mesmo projeto? Por exemplo: Dentro do portal do cliente Cliente 1 - Visualiza as sol...
Hi , I do have one custom field multi selection called Roles with vales a,b,c,d,e Another custom field user picker called requestor. When I select requestor as "raju@gmail.com" The roles field sh...
I have a very simple workflow - ToDo->In Progress->Done. I am the admin for the board. One of my users is unable to move their story to the "In Progress" column even though the workflow allows ...
We have a level 2 issue type Project, which has level 1 child issues (Epic) and level -1 subtasks, how is this possible? Our issue type hierarchy should prevent this, as the Project issue type is no...
I'm trying to limit the values users are allowed to select when linking issues using scriptrunner behaviour. I can limit the Creating and Editing values but I'm not able limit the linking of 2 alread...
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