Community resources
Community resources
Community resources
Jira
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Our teams would like to have the velocity report exclude work items that were cancelled as it impacts their metrics. We've recommended that they first remove it from the sprint but they often f...
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In JIRA cloud, is it possible to view the fix version description without viewing the release page? For example, when a fix version is attached to a story ticket, I used to be able to hover over the ...
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Hi all, I started getting this popup when I close all subtasks in a task. Has anyone else gotten this? Does anyone know why it suddenly started popping up? I didn't change anything...
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I have a user that on the transition screens she has to expand Log Work to enter her time. This is new for her and different from what other users are seeing in our instance. This is how it ...
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I have an automation set to move a parent to In Progress when the first of it's children is moved to In Progress. However, for some reason, it is not moving the parent until ALL the children are In P...
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Hello, I have 6 years of experience as a Jira admin and now I would like to take up a certification. Could someone suggest or guide me on which certification I can take and please share more details...
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Need to add new team member to a filter so their name shows at top of our kanban with the rest of our team. I can't figure out how to update. Adding screenshots. The person who used to manage this ha...
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Hi everyone, I wanted to ask if it’s currently possible to display swimlanes on a board by feature. I’ve already tried configuring swimlanes using JQL queries, but I was wondering if there are any ...
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If I'm trying to validate Jira Cloud's issue tracking for compliance of 21 CFR Part 11, any existing reports provided by Atlassian I can refer to?
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Hi everyone, I’m trying to build an automation rule that sends a scheduled email every morning, and I’m running into a few challenges. I’d really appreciate any guidance. Goal: I wa...
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Hi all, I have set a transition validator to check Time Spent isn't empty on tasks. However, if a task has subtasks for which time was logged, it also throws an error because technically the main t...
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Hi Dear Community, I have the following issue in my Jira Cloud. I have a company-managed project and a Scrum board. This is the Query for the Board Filter project = REL and issuetype ...
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We currently have an automation that closes work items on selected projects where the work item was created 2 weeks or prior in the past, and the team field is empty. We need to enhance the automa...
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...ccount from trueAccount@bla-bla.com to alex@someaccount.com. The email change request is accepted and shows "Update pending verification", but the verification email never arrives at alex@someaccount.com...
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How to accurately sync child worklogs to Parent issues using Tempo when worklogs are updated or dele
Hi everyone, We are using Jira Cloud along with Tempo Timesheets for our time tracking. For metrics and reporting purposes, we need the time logged on Bugs to also be reflected/added to their respec...
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Why is my workflow associated with multiple wrokflow schemes ? can i remove some of them ?
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Sometimes in Jira you can't add an image. You uploaded the image but you can't save the commentary and the image is grey. If you reload the page it works as usual. I think that happens when you do ...
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Hello, I have 6 years of experience as a Jira admin and now I would like to take up a certification. Could someone suggest or guide me on which certification I can take and please share more details...
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I could have sworn that it was possible to choose to migrate the structure of the space without the data, but I'm not seeing any mention of that in my searches. Does anyone know if this is or was po...
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I have a filter i built for a user and when I look at the subscriptions she's the only one subscribed to it, but I've had at least three other people reach out that they're receiving a weekly email s...
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I'm not able to transition an issue from one state to the next if that workflow transition opens a modal in Safari (version 26.5 - 21624.2.5.11.4). When clicking the status button of the tic...
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When a Jira issue is created through the official Atlassian "Create Issue" action inside Slack's Workflow Builder (triggered by an incoming webhook), the resulting issue has no Slack thread associati...
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Hello, I would like start and end times for epic? I have statuses for an epic like "to do", "ready", "in progress", "done" and "closed". How do I get times for when an epic flows through ...
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The new guest role has appeared in my instance and I'd like to change several licensed users to to the guest role. What's the best way to do this with minimal to no disruption? What's the experience...
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I have two organizational admin accounts under two different email addresses in our Atlassian instance. What do I do to pull them together. Once has a more recent email address than the other. Thanks
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