Community resources
Community resources
Community resources
Jira
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Hi There, I have now defined several screens for several issue types. How can I assign them all to one project. Each time I replace the "old" added screen with the "new" added screen. Or can I only...
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Hi There, Looking for insight on how to best structure JIRA/ any add-ons and features to help me compare specific tasks between our deployments. Couple of things 1. We u...
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Hello everyone, I'm evaluating Jira and recently moved from Jira Software to Jira Core (both in cloud version). In Jira Software, I had the option to configure boards, more specifically to show sub...
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Is needed to upgrade service desk from 3.15 to latest version when I would like to upgrade Jira Software from 7.15 to 8.6 or I can upgrade only Jira without upgrading Service Desk ? Is Jira Software...
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I need to see all 1555 but a message displayed indicating I can only see 1000 records. I need to see 1000 and then set the rest for 555 but I don't know what the syntax would be. Thanks.&...
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We have a sync process with 3rd party application, that changes custom field "External status". That application can not call standart API transition process - only change this field. Can I write any...
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Hi, I'm using Jira Cloud with a Scrum project. On my current board I can set the color of each issue like this: Board Settings > Issue Color. Here I have some choices (Issue Type, Priority e...
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When i create a sub task the filed "Fix version" is not get inherited from its parent task. Why this is happening? What are the things get inherited from parent task to sub task when we create a one...
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Hi, I want to generate a report , based on the Single Select Field among multi choice. e.g -- I have one request type -- which ask , who solve this - Customer/Employee/Stake Holders, ...
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Hi, My objective is, create a new issue using an existing one under different project. I retrieved the existing issue details like attachment, comment, change log group,etc.. I am able to ...
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Issue: Account field has disappeared for specific Next Gen projects in Bulk change (Bulk change + issue type level). One Next Gen project still displays the change account option with incorrect acco...
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I need a lists of add-ons which I can use to write code and do more customization in JIRA Software. Thank you,
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Hi, I have the following case: - I have a story assigned within sprint 10. - The old sprint 9 is closed on 01/01/2020 09:00; - The new sprint 10 starts on 01/01/2020 at 18:00; - The story becomes...
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Hi all, I am setting 2 jira service desk projects, and I need to refer the ticket in project 1 to a ticket in project 2, is that possible? Thank you !
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Dear all, we are implementing ServiceDesk and are wondering if it is possible to change the "author" of status changes: e.g. whenever I am answering to a customer, the status is automatically set to...
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Hi All, I need a list of good add-ons which can be used to e-sign artifacts in jira. I have below requirements as an add-on. 1. Artifacts in jira can be routed for e-sign approval workflow. 2. On...
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Hello everyone, I have some outgoing web links, How can i get them via scriptrunner?
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Hello Support, While opening the Jira URL I am getting the below error: Database: JIRA couldn't connect to your database JIRA failed to establish a connection to your database. This could b...
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This report should allows to see average time taken at each workflow step of the process.
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Hi, I have a filter (JQL) that works as intended when run manually, but when configured as a quick filter (which is what I need), it does not - it eventually times out. Could someone please explain...
402 views 2 0 Deleted user February 3, 2020 -
Am not able to find a option to Update existing TC's using Test case importer Tool in Jira
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Good day! We decided to work by sprints and there are only some types of tasks are suitable for that planning, and subtasks are not approaching for that now. The latter had a very convenient funct...
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Hi everyone, I'm new to Jira. So far so good, but i wanted to customize my issue view, in order to have more field like expiration date or the customer´s full name. Thanks in advance  ...
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Hi there, I've been trying to figure out how to create a group of tasks every time an epic is created. So to give you a real world example: User creates request for a website from our JSD. The reque...
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unfortunately user deleted the project A board as it is visible in project B. user thought this might be a technical issue and deleted it. Is there any chance of data restore.
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