Community resources
Community resources
Community resources
Jira
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Hi Team, I have a jira ticket with comments from last week, yesterday I have cloned that jira ticket and comments date is not captured from the original issue. The cloned issue comments date is sh...
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Hello. It's a worker in company. Company documents have access through Jira or Confluence. But I can't access anything. I wanted to contact you through jirahelp, but I cannot contact this help si...
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Hi, We are tracking addresses and different activities that relate to these addresses, so it can happen, that the addresses are in different projects. Is there a way to create an automation...
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How do I query all open/aged tickets that have breached SLA?
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Use rank independent in two different boards | same project is it possible to use rank in 2 different boards in the same project where the rank of both projects is not depending fro...
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...e generate a report or filter that shows which comments are public vs. internal (based on roles or visibility settings)? Are there any recommended best practices or automation strategies to ensure s...
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When export the Jira issues into CSV format, the issue keys are getting downloaded as texts, what is the option to retail the hyperlink when we export the issues in CSV format? having restrictions an...
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Hello community friends, We have an environment of Jira 9.12.22 / JSD 5.12.22. We have added ProForma Lite to it. We are looking for a solution to export both Jira issue fields and the content of a...
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Our organization is reviewing Jira Rovo connectors with our security team. Did not see any Jira automation connectors that would provide for the detection of Jira custom fields that may contain...
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I have a multi-layered query i am trying to figure out, I have gotten individual pieces to work but am struggling with putting it together. Our business operates at the epic level (busin...
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I am upgrading a Jira data center instance in a test environment to validate upgrade procedure. The installer notes: Checking for local modifications. List of modifications made within Jir...
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I would like to request a list type in Jira Assets. Currently if we want to query on a word in a TextArea, the user would have to regular expressions. This isn't as common knowledge as a list (such ...
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How do I export a Program from the Advanced Roadmaps? I can't see any way to create a Program (a PI Plan) and then export the data. The reason this is important, is a company may go through PI plann...
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In Jira Cloud, is it possible to trigger an automation rule based on a due date field. Example: I want to log work on a ticket on the due date specified on the ticket.
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The "All Work" board on my project shows 205 issues that are not attributed to a "Done" status. However, my Backlog shows that there are 149 issues without any filters applied, implying that there ar...
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Recently, a team member reports that they aren't able to see the description once a work item is created in the email notification. I've looked in various settings, but can't find why this would be. ...
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I work with Salesforce developers. Right now, if someone needs to do a data load, for any reason, it just happens. No discussion, no tracking or insight into it. We are trying to centrali...
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Epic Summary = "Part Number" Child 1 Summary = "Part Number - Start" Child 2 Summary = "Part Number - Do Stuff" Child 3 Summary = "Part Number - End" Trying to get an automation...
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Hi, I'd like to be able to create a Jira automation that will apply a template onto an existing jira ticket. I understand I can create a new ticket using a template, but from what I could see, I'm no...
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I can't see anything in the UI that identifies an issue as an epic. I even searched the whole issue-detail page for "epic" and got zero hits.
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I created a form with minimal fields that creates an issue in project 'DBRE'. Then I created a transition so when the issue status is changed to 'Ready for Production' it should create a new issue in...
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Our Organization ID is kk54j5a8-jk31-13a3-72d2-49j5709jakj7 . We received an email (4:56 am today jun 18 2025) saying that team-1614719806041 has been deleted due to inactivity. We do not have...
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Is anyone else having issues removing user access to the Projects and/or Goals features? We do not use either of these features, but whenever I try to remove user access to one or both of these, it a...
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Hello, some accounts disappeared from the system and I don't find them anywhere, but if I try to invite them again. the system tell me that they are dactivated, but they are not present in the list o...
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Are there any specific limitations or best practices for using dropdown (select list) fields in Jira
Are there any specific limitations or best practices for using dropdown (select list) fields in Jira, particularly in terms of the maximum number of options, performance impact, and managing options ...
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