Jira Software - access for internal users without license

[Rosa Fossi]

Hello Team,

I've been away from Atlassian administration for a little while and it seems I missed a memo in the past year or so... It looks like I can no longer have users with collaborator access to multiple Jira Software Project (Spaces) without a full Jira Software license. Is that correct?

If they're within my main domain, they also cannot be guests in the space?

I have at least a dozen users that only need view & comment permissions once per quarter to 5 Jira Software spaces, but that kicks us over the 50 user mark and the cost significantly increases. Any way to address this?

[Arkadiusz Wroblewski]

Hello and welcome to Atlassian Community @Rosa Fossi 

Even read-only users need a paid Jira license. You can't skip that.

https://support.atlassian.com/jira/kb/create-a-read-only-user-in-jira-cloud/ 

Guest access won't work here because it's strictly limited to one space per site and external collaborators and giving it to your internal collaborators break rules of use this function.

For five spaces, give standard licenses with restricted permissions or use a JSM portal or static exports.

Best,

Arkadiusz 🤠