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Community resources
Jira
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I got this nondescript error on one of my projects boards, but in cloud program I cannot audit what these errors mean. Through reviewing settings on the board I noticed the error was beca...
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What project permissions does a user need to receive "Needs Approval" notification?
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We recently upgraded Jira from 7.13.5 -> 8.11.1 After the upgrade, we are seeing the heath check error "The Modern HTTP Protocols health check has failed in your system." Our Jira Server sits be...
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I have 15 post-function sub-tasks that all have almost the same exact format in which I set the assignee and additional assignee(custom field). For this particular sub-task, I cannot get the sub-tas...
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I've been looking for a good solution that will allow me to apply records retention conditions (ideally, with JQL) to issues - so that I can preserve projects but purge issues that meet given conditi...
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I would like to begin using ODC classifications to identify issues with our development process. I know that Jira can capture the data, but I would like to understand what analysis and reporting tool...
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Our backlog and sprint story point totals are showing very long decimals, despite not containing any issues that have that many decimals on their story point ratings. For instance, despite having 4....
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Hi all, A user has requested a classic project be merged into another classic project. Would also like the history preserved. Is this possible? I was thinking maybe just import the issues but I don...
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I am likely to restart my work as an atlassian consultant (after a year doing something else professionally). A lot have happened as I found out recherching for an hour or so. Server discontinued, C...
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I need in some cases more and in other less information in the emails that Jira sends. How to customize those templates?
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Hi community, I have a question since I am new. How does issue security work for "user custom field value" and "Group custom field value"? Can someone explain it to me more clearly with perhaps exa...
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I need completed tasks to not appear in the backlog. There is documentation stating that the issue just needs to be in the mapped status to the board. I have done this and completed tasks...
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In Confluence, I am creating multiple issues from a table. I want these issues to be linked to the epic that is already linked to the page. When I try to create the issues, I do not see the opt...
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I have moved the next gen project to trash.
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Took tcpdump on system, message seen in packet capture is regarding 'LdapErr: DSID-0C0903D3, comment: AcceptSecurityContext error, data 52f, v3839' and cannot log in with user created in LDAP due to ...
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Hello, I wanted to add a customer to our Jira site which didn't not work because the customers organization is using Okta but not Jira. When clicking the link for registering in Jira ...
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Not sure if this is a bug or I've unknowingly done something wrong, but it seems that the field, "Progress (Issue Count)" that is shown on my plan is displaying the unit as "days" instead of just sho...
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I have a plugin which update 3rd party app when there is some event triggered (assignee changed, status changes). My application also update transition for issue, all together it is in sync. how ...
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Hi everyone, I'm looking for a way to report on the number of tickets with a particular label applied - i.e. the number of stories with the label of "techdebt" applied, how many of those have been m...
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I checked all of my settings and have email turned on and the email address is correct, and no matter what event happens (watched event changed or commented, im tagged in a ticket, etc) I am not rece...
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Hi, With Easy Agile Roadmaps, we are using Markers to indicate milestones. Is there a way to generate a list of all markers? I've tried to do this with "markers" "milestones" and "filt...
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Hi I am currently in 8.2.3 version I got upgraded to 8.14.0 version I had previous version backup but while doing upgradation it got failed now how I need to get previous version 8.2.3.
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For example, once we've resolved a ticket it will transition automatically into closed after a certain amount of days - how can I find how long this time frame is set for?
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Has everyone seen the issue of constantly needing to re-login to the JIRA cloud slack app? It seems like I have to do this at least once a day. Other users have said they are able to stay...
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Hello, I've previously worked with the ticket flow that is set up in a manner which limits the earliest "Due date" choice in the calendar based on task category. For example Issue type: Ta...
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