Community resources
Community resources
Community resources
Jira
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My company uses Jira as our ticket system. Our specific group all work the Jira tickets together. Currently to notate a call in the system it requires the ticket to be under the "logged in" assignee...
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I see the term "step" in the "Working in text mode" documentation, but cannot find a definition for "step". Is "step" synonymous with "status"? [I'm apologize for the 'dumb' question, I...
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Receiving this error for undeliverable to JIRA. Setup Microsoft for OAuth per documentation and being rejected as undeliverable. What did I miss in set up? Delivery has failed to these recip...
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Is it only attachments (photos, graphs, videos, etc.?) Or the tasks (the titles, and other specifications) are counted in the storage as well?
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I just set up a new JIRA automation, to pre-fill new JIRA ticket description with a template based on ticket type when a ticket is created. Having created the automation and activated it, I thought ...
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Is it possible to disable the 'delete' function within the Jira "Bug" issue type for one project? Or is it possible to limit the 'delete' function for the Jira 'Bug' Issue type to only users with "A...
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Is the "Resolutions" issue attribute used by all projects in our company's Cloud instance? If I modify the Resolution values (add, remove, or change view order), will it impact the oth...
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Hi, I want to do the restriction for the users to change the due date. How can I do it? Example: JIRA ticket has due date of 01/21/2021 and as a developer access I can change it to 01/29/2021...
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I track the life cycle of a deliverable in JIRA. For example, Work Product-001 has an initial submission date, comments due date, resubmission date and client approval date. These dates coincide with...
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I cloned a Test within Jira X-ray. All the information was included in the clone except the Test Steps. It was working before but it doesn't seem to be working now. Any ideas on how...
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Hi. We have old licenses. For example, JIRA software from 2017 y on 250 users. What can we renew or upgrade? If we need upgrade to 500 users what price we will pay? Or renew?
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Hi, I'm planning to create a screen, say "Raise SO" to capture all the details required for a sub asset type for e.g. A new user joins the company. So a new request line willl be created for this u...
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Hello and happy new year. I am having an issue with doing issue assignments via IssueService.assign(ApplicationUser, IssueService.AssignValidationResult) using ScriptRunner via the Java API. Note th...
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Our environment is currently synced with Gsuite. I need to change the authentication account to a new one. I thought that unsyncing/resyncing would prompt me to enter credentials. However, that...
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Although I was at first very reluctant to use it, we will soon all be forced to use the new issue view, so I switched some time ago. There are some annoying things, one of which: A thing i DO like a...
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I am having a hard time with figuring out filters. I want to become more knowledgeable on how to read my data and workflow. Here some things I need to know from my board: 1. Time (days) to com...
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I initially followed these instructions (https://railsware.atlassian.net/wiki/spaces/CHK/pages/305528896/Automation+for+Jira) but got lost at the point where I have to set the property key and value....
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Hi, I need to add a custom field that would store the history of values in another custom field. Whenever a user transitions an issue to "Pending" they will update a custom field "Pending...
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- We have Customer Permissions set to "Yes" for "Can customers access and send requests from the help center without logging in?" (see screenshot) - We added our customers into origanizations ...
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Have been trying to configure at the custom field. Is there any possibility that any custom field could be addressed by default whenever new projects are created by different users?
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Does anyone have experience with the Neat Boards add-on from Technerium? The documentation specifically mentions Sprint boards, but I'd like to know if it works with Kanban boards before I subm...
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Dear community, I currently work as a product manager for a team and work on different stories and tasks. Some are only for me personally, some are integradet in the Scrum board for our development ...
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Hi, I have a question regarding the Test case management within Jira, Can someone guide me on how to create the detailed test cases and test cycles within Jira. I know there are a few plugins like Z...
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Hi, We using Jira Service Desk (on-premise). I'm implemented groups to assign tickets. For this groups I assigned specific users. But I see a problem. When I would like assigned ticket to other gr...
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I've a board in notion contains, epics/stories/tasks , and I want to migrate to Jira. So I searched if I can connect between both, and Notion has no API or anything that support connection with Jira...
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| April 8, 2025 9:37 PM PDT |