....@gmail.com doesn't have access to Jira on .....atlassian.net.

[Anna G.]

Hello,

can someone help?

....@gmail.com doesn't have access to Jira on .....atlassian.net.

Thanks!

[Nic Brough -Adaptavist- · Accepted solution]

Your admins will need to grant access to the account, it's currently not allowed to use your site.

[Anna G.]

I think It's empty, no admins yet.  I need to insert an admin!!  Can you help_ ?

[Nic Brough -Adaptavist-]

No, we can't help you, we are not your administrators. 

You need to talk to the administrators of the system, the site "owner".  Only site administrators can add more administrators (Atlassian Cloud systems cannot have no administrators, you don't add one after creating them, the person who commissioned the system is automatically an admin until they hand over the rights to someone else and remove themselves)

[Mayur Dahate]

I have a same problem so can you tell me what can we do or anything that can help

[Nic Brough -Adaptavist-]

It's the same answer - you need to talk to your administrators/owners.