Hi, We have 2000+ tickets linked to other tickets (1 to 1 mapping). Now we want to synchronise the value of some fields in a ticket with the value of the same fields from its linked ticket. So for ...
In Jira cloud - I added a component to a project but the field did not create on my issues. Anyone else experience this same problem? Perhaps there's a known bug. https://support.atlassian.com...
I am trying out with "{{url}}/secure/QuickCreateIssue.jspa?decorator=none" API call and I'm getting 200 response without even passing any kind of Auth params but, I am not getting desired output,
Hello, We've migrated from Trello to MS Planner, because, well, it's included as part of Office 365 and fully integrated with Outlook and OneDrive, as well as administered with Azure AD. We liked Tr...
It's been about 2 years since I was "the" administrator/developer/all other hats on a JIRA Service Desk setup. So.....my memory is really foggy on how things work. Now, I'm working as a Project Admi...
...amed 'Last public comment date' with full key 'com.atlassian.jira.toolkit:LastCommentDate'. In the current instance of Jira the plugin is at version '0.36.1', but this custom field was not installed i...
Hi, I've tried searching for an answer to this but it seems I can't locate the exact issue. I am setting up my Jira board and have enabled the Kanban Backlog by putting a status of "Backlog" for i...
I'm trying to turn on the backlog for the Scrum board in the classic version of jira. With other projects I've seen it prompted, this time its not and I can't see any items in the backlog - on...
I am not able to schedule in story points after the 11/23/20 update using a scrum board. After updating 'issue sources' and clicking on 'scheduling' the 'story points' radial button is enabled for a...
Hello everyone, everything good? We use Jira and Bitcucket, we create our branches through the issue screen. So, we have the relationship between an issue and the branches. I need to know when an is...
Good day to one and all. I yesterday converted a story into an epic, then added a lot of stories to that epic. I have applied no labels, yet. The stories basically fall into one of four catego...
Hello team, I am new at this company, but have some experience with Jira at my old company. However, I am the scrum-master which is a new role for me; and also expected to improve processes. I belie...
Hola, hoy estamos actualmente utilizando licencias de JIRA Software y queremos comenzar a utilizar la herramienta IRA Service Managment, pero no sabemos como se puede realizar ese enlace o ...
I want to search issues for when the 'Due Date' field was last edited, and what user edited that field.
I know how to customize an issue's field and how to customize the cards in the old project view. A similar question was already answered here too but still for the old layout. So what I don't unders...
I have multiple Projects in the JIRA Service desk and have been using JIRA for 3 years now. For the past 15 days, no requests were created and through the event logs, I found out that JIRA is unable...
Ok, so we are trying to create a link between two issues with the same content in two projects that contain the data in differently named fields. We expect to need a JQL query that can search for is...
I'm trying to show the difference between Backend and Frontend Stories by starting the Stories with "[BE] lorem Ipsum" or "[FE] lorem Ipsum" or "[Design] Lorem Ipsum". I also want to pro...
I am testing a Jira upgrade and I've exported the issues and attachments, but the boards were not copied. We have a couple pages of boards that need to be exported and imported to the staging environ...
Hi every body, Please what will be the limitations for using on parallel sprints ?
Hi every body Please, did you try before to create insolated on parallel boards in the same project for each team in Jira? I already isolated stories and each board has their stories only. But till...
I have a custom date field (Join Now Launch Date) and every time I enter a date of 11/23/2020 and refresh screen it is overwritten to 1/23/2020. I've tried making sure the date pickers and other fiel...
My question is when connecting to Jira Cloud for Sheets he asks me to select which projects to connect My question is what if I want to connect several different projects and get information about a...
How do I create sprints to show on my backlog page? Right now we are using JIRA for our ticket management and then Smartsheet's to track our sprints. In past roles at other companies, I d...
I have used JIRA for months, but today I am unable to create any new tickets. Only that functionality does not work.
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