Community resources
Community resources
Community resources
Jira
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Hi, After closing the ticket it's showing edit option by default it should not be visible for editing.
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Hi, I'm trying to build a set of reports external to jira which mashes up data from a variety of sources. I have deployment data coming from azure devops pipelines which shows in the deployments menu...
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Hello, We currently have Jira cloud for the company and just recently setup Helix Swarm. An account has been created for Swarm and created a token for the password. We set everything inside the Jira...
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Scenario: I am trying to move customer tickets from one project to another project for engineering. The issue type has specific field values captured for the ticket. Now I am moving it to another pr...
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Hello,everybody, I want to add a text in sprint field in the sprintDialog.Soy my question: How to regenerate SprintDialog.js? Thank a lot!
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Is there a way to setup Jira to accept markdown for the "Description" field in new tickets? Markdown works in ticket comments. When it's used in creating a ticket, the output is sub-optimal It see...
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Hi, I need a Plan option to draw a roadmap for our project. How do I find that option to add it to my header that comes with a dropdown?
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Hi, I'm trying to create an automation in our Jira Service Desk to automatically reply and resolve a ticket based on a custom request type with cascading fields. However, there needs to be some excl...
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Hi everyone, My English is not good, sometimes i use the wrong word, so hope you don't mind. I have some problem with my plan (roadmap view). I have the hierarchy like this epic - task - ...
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Email notifications stopped working, sending test mail throws 535 Authentication Credentials Invalid
We stopped receiving email notifications and on trying to send a test email from System->Mail->Outgoing mail An error has occurred with sending the test email: com.atlassian.mail.MailExceptio...
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Hi, We're splitting off one of our products to their own new instance of Jira Software and when setting it up I've received this error message: Given this is a new instance (Free level wit...
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I currently have an automation that will send an email to Slack Channel #1 (TEST) if the issue's (custom field) TestFlag is set to ON and send an email to Slack Channel #2 (LIVE) if the issue's ...
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Hi I am wondering if it possible to create multiple epics within the same JIRA Project that have a unique set of customized fields on each issue within the respective epics. In other words, can Epic ...
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As I have limited options under more
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We're setting the summary of an issue based on what is in a few fields, and one of which is a multi-select field. To make sure we aren't modifying the options that were selected, we're copying ...
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We had integration working at one time, and then it stopped. I noticed the MS Teams Jira Cloud app was older and needed an update, so we applied the new app. Now, when selecting the app, we can "Sign...
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Hello there, I am trying to start using Jira for project manager but I am having difficulties to understand how can I use roadmaps to track the dates and deliveries from tasks or stories wich are in...
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Hi! Is it possible to create a task in a business project and then move or copy it to a JIRA software project (and follow it to completion)? Thank you!
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When I am viewing the Story Issue page I'd like to be able to see the story points for each subtask in the Subtasks list. I used to be able to do this when I was using a team-managed project. --- B...
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I have a "Contract Signed Date" (month/day/year) and I want the automation to tigger every year on that month/day so I can review the contract yearly, how would I go about comparing the current month...
1,129 views 6 0 Deleted user November 22, 2021 -
I am a new JIRA admin at work and have been using the Cloud based Trial at home to get more familiar with the product. I am now importing a Workflow at work, that I created at home and found that at...
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The email api doc suggests the basic authentication way to access the api using email and api-key. But how could i use the app key "internal-email-api-developermode" and shared secret to authen...
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I'm unsure if this is a bug or I'm just not doing this correctly. I have automation set up to move a ticket created with no epic to an empty epic bucket. The problem is it seems to be mov...
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The mail queue in JIRA applications is not automatically flushing. But If I try to manually click on Flush emails users are getting mails. If I send test email from Default SMTP server its sending ...
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I disabled the insight plugin and now Jira does not see the Sevice Management. I reenabled it and it still is asking to install it. We never uninstalled the Servce management. Is there a way for Jira...
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