Jira startup failed for accessing localhost:8080

[sugirtha chandrasekaran]

I am practising API's on ocalhost:8080 but today jira start up failed.

Clicked on start-jira where the tomcat window closed quickly and hence executed  'Start-jira.bat /fg ' from command prompt after which I see the below error in my browser on hitting localhost:8080 . Please advise.

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

• Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
• Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
• Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
• Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
• Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
• Gadget Directory Plugin (com.atlassian.gadgets.directory)
• Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
• Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
• Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
• Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
• Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)
• Opensocial Plugin (com.atlassian.gadgets.opensocial)
• Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @sugirtha chandrasekaran ,

Many reasons can cause that issue. Please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/troubleshoot-a-jira-server-startup-failed-error-394464512.html#:~:text=It%20is%20possible%20the%20plugin,application%20instance%20can%20get%20corrupted.

Hope this helps,

Fabio

[sugirtha chandrasekaran]

Hi,

Thank you.

I followed the Resolution 1 in the below URL:

https://community.atlassian.com/t5/Jira-questions/jira-startup-failed/qaq-p/1215226

Backed-up .bundled-plugins and .osgi-plugins , then deleted them, cleared temp and restarted service and it was successful.

However, after this, I am unable to create a new scrum project which was working fine until yesterday. 

This is the input:

Body:
{
"key": "QA2",
"name": "QATEST2",
"projectTypeKey": "software",
"projectTemplateKey": "com.pyxis.greenhopper.jira:gh-scrum-template",
"description": "Example Project description",
"lead": "csugirtha"
}

I am facing the below error:

{
"errorMessages": [
"The project template specified does not exist. Make sure the project template is available in your Jira instance. Please talk to your Jira administrator if you need more help."
],
"errors": {
"projectType": "An invalid project type was specified. Make sure the project type is available in your Jira instance. Please talk to your Jira administrator if you need more help."
}

When I checked, all those plugins are back after restarting JIRA. I'm clueless now. Please assist.

[Fabio Racobaldo _Herzum_]

Hi @sugirtha chandrasekaran ,

please check that JIRA Software started succesfully. Go toAdmin section -> Application and check it.

[sugirtha chandrasekaran]

@Fabio Racobaldo _Herzum_ Hi,

Thanks. I installed it from admin>application, restarted the jira through bin>start-jira and able to create  scrum project.

Thanks much :)

[Fabio Racobaldo _Herzum_]

You're welcome @sugirtha chandrasekaran 

[Nic Brough -Adaptavist-]

Start with a run through https://confluence.atlassian.com/jirakb/troubleshoot-a-jira-server-startup-failed-error-394464512.html

[sugirtha chandrasekaran]

Hi, Please see my response in the above comment and assist. Thanks.