Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

When initially creating an issue, code snippets doesn't work in Description

deon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2022

Is our project missing a setting here?

When we initially create an issue and filling out the Description, using either ` or ``` does not perform any formatting - it just inserts the quotes as plain text.

Once you save the issue, and edit that field again, ` and ``` properly formats into code.

{code} blocks work but those are a pain to use.

Every other formatting (like h1, *, ^) works fine. Just not ` and ```.

 

Any ideas?

 

1 answer

0 votes
Ste Wright
Community Champion
March 25, 2022

Hi @deon 

I assume this is Server/Data Center?

If yes, which text formatting option are you trying to use instead of {code}? Could you clarify which one it is from the full text help list? To locate this...

  1. Create an Issue
  2. In the Description field, press + > Text help

Ste

deon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2022

Do you mean this page?

https://mylio.atlassian.net/secure/WikiRendererHelpAction.jspa?section=texteffects

I'm using the standard format of e.g. either single backticks for embedded:

This is an `embedded code` block

or triple backticks:

This is:
```
a multiline
code block
```

 

It's not specified on the page I linked above but it's the universal markup standard for embedded code, and it's clearly supported on JIRA everywhere after the initial bug is entered.

It just doesn't work during the first insert of the issue.

Ste Wright
Community Champion
March 25, 2022

Hi @deon 

I've not seen it done this way in Jira often - and given it's not mentioned, but {code} is, I'd think that's the supported method on the platform.

For me, it doesn't work either in create or edit.

Ste

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events