Community resources
Community resources
Community resources
Jira
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Team-managed project. I want to add a resolution screen after a ticket is closed. I saw on some tutorials that you need to change the screen properties of the transition in the workflow setting, bu...
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Hi! So I want to create an automated rule that sends an e-mail every month with the amount of time spent on a certain project in the previous month only. So even if I there are tasks with worklogs i...
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A feature has been added to Jira where you can link a change request to a release. However, the release does not appear on the change request when it is linked. How are we able to display the release...
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Do the issue links "depends on" and "is related to" need to be closed in order to close a sprint? I have some open "depends on" and "is related to" issue links that are open and I need to kn...
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How do I move a shortcut link in the project tab, the ones on the left at the bottom? I want to organize them better.
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A workflow needs to have its name changed. This is doable, according to feedback from this topic, but where is the UI to alter the name? I only want to modify the name label; there aren't any tickets...
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My team utilizes 1 Jira board, Kanban style, to manage work needed on multiple applications we support. Each application is an epic, with support tasks then added as stories and subtasks. Our ...
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Hi all, I know it is simple to spin up a Confluence SPACE when creating a Jira project, but we have a "Project Charter" Confluence doc template, and I would like to create an instance of that in a s...
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Hi, I have a project managed by the entreprise. When the ticket status is changed to abandonned, the automatic resolution status is not put as done. Any idea please ? Thanks in advance Oli...
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Hi Team, we are trying install My Requests Extension for Jira Service Desk plugin in jira data center 8.15. Jira DC version:- 8.15 My Requests Extension for Jira Service Desk plugin version:-...
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I want to change the name of a workflow. Feedback from this forum suggest that this is possible but where is the UI to change the name? I have no tickets currently assigned to this workfl...
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Hi Community I started a new job at a new company as an IT admin. If I try to access our Jira server i only get an error message as soon as I try to go to the website (https://jira.tem.ch/jira/secur...
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Is there a way to capture the previous "statusCategory" within an automation that is triggered based on a transitional change? i.e. {{changelog.statusCategory.fromstring}} doesn't seem to wo...
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It is not possible to access the authorized contact as the e-mail account from the admin was already deleted.
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Hi all We use the service portal with our customers. When we create an issue we define the request type so we can create tickets and then add "Request participants". If we wouldn't do that, ...
2,336 views 2 1 Deleted user January 30, 2023 -
In order to have a complete view plan, I need to set more than one parent link for one epic. Is this possible and if so how I can enable this feature ? Thank you
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In order to have a complete view plan, I need to set more than one parent link for one epic. Is this possible and if so how I can enable this feature ? Thank you
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Hi Atlassian Community! In a Jira project I have five custom fields. The fields have the same datatype; dropdown with the values Critical, serious, moderate, low and Insignificant. Is it possible t...
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I'm trying to automate the creation of a "delivery ticket" on Jira Product Discovery once the status of the ticket changes, However, I can't see any option for that in the automation actions.
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Movement of ticket from one sprint to another after the ticket has been closed (or is in production)
Do not really want to create the same ticket all the time.
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Hey there, I want to configure a board filter that uses two date fields and right now I have this sorting method: "ORDER BY due ASC, cf[10135] ASC" which of course returns the attached list "WRONG"...
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Having an issue I can't seem to pinpoint. Strikethrough text appears black on the issue itself, but when exporting to Word, it displays red. Is there a way to prevent this? I would like strikethroug...
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Hi, there are 2 Link types: "discover while testing" and "testing discovered" What are the differences between these 2 types? Thanks
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Hello, The buttons "Add Form", "Add PIR", and "Investigate" just appeared on our tickets in JSM. Is there a way to disable these? Is there any release notes or documentation for this feature?
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Hello, I am trying to get all the issues which are linked to the custom field key along with their values: Eg: If customFieldKey is custom_field_10000 and it is used for multiple issues wit...
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