HI team, We got a complaint from the reporters of the issues that they are not able to see description of the closed issues for which the request type has been changed. Issues came as Request type...
I have set up a custom Issue Collector form. When the form is submitted, the response is "Please link task/issue to an Epic". My form is set up to submit a Bug. How do I assign it to an Epic and re...
I created a rule to automate a summary update. Issue is we have a custom numeric field and when populated in the summary we see a decimal 0. {{issue.summary}} - {{issue.client}} - {{issue.clientID^...
attempting to create a JIRA ticket through the slack integration returns "INVALID_INPUT" for a single user and nobody else in the slack workspace. logging out and back in did not change anything. ...
Dear Team, When status chenged to "IN REVIEW" the filed will be fixed automatically, which value is there before chenging to status same should be there and after chenging status the filed v...
I have a script that grabs the value of a text field, which is the user id of the user. For example the text field has a value of 432100. Before the changes for gdpr the script worked great, in fact ...
Hello! I don't understand why i need properties self and scope in api like: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidor...
This may be a simple question as we are relatively new to using Jira. In the Kanban view of Jira tickets we have a field in Details called Sales Responsible. I don't actually know if this is standard...
Hi, i have a free account. How can i see how much storage i have been used so far ? Is a ticket or a confluence page also "storage" or only the attachments ? Kind regards
After rollback from v9.4.0 to v8.13.9 , the error message "Jira Software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed." is displayed on t...
I am using the dd/Mmm/yy format - it works fine for target start and target end dates but not the Due field. It says unable to parse date no matter what format I use?
Hi, I have created customized field and marked is as required. However, while creating an issue it can be saved/created without filling required field. Any ideas why? Thank you! &nbs...
I would like to see the time frames of the tasks. So I did set a start/end date of these tasks. But I can't see the time frames in the roadmap? How can I do so? See the green lines ...
Hi everyone Is there a history on "share this issue by emailing other users" in Jira? see below, this is the button in the upper right corner. If so, how to access the history? Than...
...ame we need a private and public key(or IssuerSigningKey key). I am not sure where i can find the same? Thanks much in advance !
I have some tests that have "Manual" classification but I want to change it to "Automatic" (approximately 100 tickets)
A few users have this dropdown menu available: But for a certain user, this menu is not available: Is this a Bug? Or something configurable? Kind regards, Hiago
Hi, I got the following situation: The Dev - Team has to clone an issue to a specific development project. To accomplish this, they use a manually triggered automation rule. (clone, comment, ...
Is it possible to create an export like in the picture below? I'm trying to make an excel list on capability level and all parent links are important. thanks for help
Hi, i develop a plugin and i need to select the better option to deploy in producttion Im deciding between AWS or Heroku. In AWS probably we decide a ECS and a PostgresQL database. ...
In other words will I pay for the users 3 times if they are accessing the 3 different Jira servers?
Hello, community! Issues in my project are linked to various external tools (requirements, etc. Think as something similar to linking a Jira issue to a git commit). How can I query for issues that ...
I's trying to get an account set up for a new domain and did not have my email set up correctly. Can I get emails unblocked for frank@fraszoco.com? Thanks -- Frank
Need to know the current price tag for single users in Jira software, Service managment & confluence.
We need to move Jira to a different server machine. How do we get our Jira, Confluence and other licences for the new server?
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