Hello guys, I am currently thinking about if there is a possibility to limit a field on a screen to be presented only on specifc issue keys. We have an issuetype called "Test", which wa...
We have a custom dropdown field of type 'Select List (Multiple choice)' having some options. I want to highlight one option with background color. It should reflect both in dropdown and issue created...
Hi community, our customer has it's own ticket sytem and we would like to implement their tickets into our JIRA cloud. We are receiving mails from the external system, but they have their own Ticket...
Hello, I want to copy issues from a project to another without delting it in the initial one. With move it delets it. The only solution i found is to clone all the issues then move the cloned ones, i...
I have some Issue-Matrix fields. With the Jira issue navigator I can see them and export them as a normal Excel. I'm not able to do so with XPORTER Excel templates. Checked out ${wiki: and ${...
Hi My colleague is not receiving email notifications for any Jira Software issues that they create when I update them. Not even hours after the update. It is just the two of us using the account. P...
We couldn't create the child issue. task progress: Task progress is required. Try again/cancel
Hello, it's the first time I am working with Assets read-only fields and I am completely lost on the configuration (even after reading thought the documentation). I have the following case: 4 Leve...
Hello, I was in a story type issue, and I created a checklist (default checklist by Jira). I added some items and I converted them in tasks. A link was automatically created : "relates to...
I linked information to a ticket, but cannot find an easy way to retrieve it in a query. Is there a way to query all these shortcuts as a jira user (not an admin)?
hey, is it possible to set a lead time/time limitation for epic's?
Hi, Please help me in displaying the ongoing Sprint (say Sprint 1 or Sprint 2 ...) in eazy BI dashboard. It should look similar to the snapshot below. Under Sprint check. the ongoing Sp...
Hi, I am wondering whether we can set a schedule to assign Round Robin for 3 managers on Duty the issues created. Each Manager will be on Duty from Monday to Sunday, so expectation is that ...
Jira Software email notification not working how can I debug what is the problem? the "test email" in out-mail working
Hi, recently i added an attribute to our Server objecttype in Insight. It started to load very long, so i refreshed the page and now it is just empty. All the objects of this type still have attrib...
I need to upload html table in the description of jira ticket as a table form I tried this but it uploads the table as a form of html not as a table new_description=table_html &nbs...
Good morning, I'm trying to send a list of issues every day in HTML format. And I'm getting the proper list, but at the beginning of email I get quite a lot of blank spaces, that I need to scroll do...
El campo seguidores de todos los proyectos que estoy creando no funcionan. ¿Por qué?
I have an automation running to add dates in based on a label, I now want to clear the date fields and I'm not sure how This is working to add in, what can I do to set the Target start and Target en...
Hey, I wanted to ask for advice regarding how I can use the same functionality that is built-in for the standard Jira fields like for example 'Assignee' when I can choose the option 'User who trig...
How to visualize mandatory fields in view and edit screens in an issue for particular fields.
I know that "!=" is the trigger for "not equal". However, in my instance, I want the JQL to reflect all tickets, except those that are populated with component A or B. So in essence. I want all ticke...
We have a master ticket and we are cloning tickets from that ticket. But in the recent times, we observed that this is creating multiple clones and it is creating everyday. We checked if there is any...
Hi, We just started getting this error on our gadgets on our dashboards and we are unsure as to why as nothing changed that we know off: This gadget cannot be displayed on your dashboard. This co...
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