Community resources
Community resources
Community resources
Jira
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Since May 2022, we have not been able to receive email notifications from JIRA. We have our own JIRA setup on our Server. We wondered if it is to do with gmail setting enabling the "Less Secure App" ...
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Hi, Problem: We have people creating Jira Issues but not assigning them to anyone, resulting in them getting lost. While we'd ideally have a nice 'pull' arrangement whereby unassigned tickets are pu...
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Hi, I have a created a team managed project using Kanban board. I am not able to Epics on the Kanban board. I used customer filter with issue type as Epic but it didn't work. I want to displ...
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Our Jira Filters are showing stale data since today morning. Is there any issue with indexing or any other problem that is related to Filters showing stale / incorrect data?
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Hi Forum, I have been looking at the forum but not quite found what I was looking for. 4 times a year we setup the same issues for a large number of our customers. The issues are all the same for e...
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Hello! I have a question regarding migration to Jira and Confluence to the cloud. Currently I have version 8.20.0 in Jira and 7.13.7 in Confluence. Do I need to renew the version before migration or...
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Hi, can anyone suggest on this. I want to automatically add exiting technical user to new project/space i will be creating. regards, Supriya
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I'm trying to find all tickets with missed 'Start Date' but following query 'Start Date' is EMPTY return tickets with filled 'Start Date' and with empty 'Start Date'. Any suggestion or workaro...
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Hi all, Just observed the following making JIRA REST call to update a fix.version in my JIRA instance. Any suggestions on how to identify root-cause would be much appreciated. Context:&...
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We used below API and method for user creation through postman "url": "https://hostname/rest/api/2/user", "httpMethod": "POST", Request: { "name": "user1...
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Hello. We are using the Jira Integration in Slack. It is helpful to use the commentary fields in Jira. But if I receive a notification in Slack by the Jira Bot and I use the comment function t...
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Hi All Can someone maybe help me define if this problem is feasible? Problem: I have a Kanban board, that picks up issues (tasks) from other projects, to have an overview over our acti...
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I've created a new Work Management project with Issue type Epic, Task & Sub Task. Having gone back into project setting to make some amendment. The Epic issue type will not load, and we are now u...
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Hello, I noticed that whenever I run a search using the JQL field ~ "string", Jira returns all the issues whose field contains said string, OR at some point in their history contained said string, w...
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We need to reindex our Jira instance - firstly we tried a background index which seemed to hit around 20% then timeout. We then tried a full reindex, which got to 14% after 30+ hours!? (it w...
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Hi, We're having issues with our Jira instance where it is either taking a long time to open the edit screen, or eventually timing out without opening the screen at all. We've tracked it down to ha...
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I am looking for a way of grouping by affected service and then displaying on a dashboard. In SQL i would write SELECT COUNT(*) , [Affected Service] FROM tableName GROUP by [Affected Serv...
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I have tried to correct my pc settings to be the same as the cloud(Jira), but did not get it right.
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We are using the Jira v8.3.0 in our project and we want to upgrade to latest version. What we need to be checked before 1) upgrading, 2) steps needed to be checked and 3) post upgradation. ...
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Hi, from my research I've found that the sprint burndown charts etc. count only the last column, which is not ideal, since our project differenciates develop from production tickets. What is the bes...
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While exporting the details of a test issue, the word document we get doesn't include the details of test executions. Is there a way to extract those?
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Hello everybody. We would like to use "Jira Service Management" and there is a 12 month test period for the standart version at the moment. But when I´m about to activate it, it says: "Wir haben te...
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Hi, When logging time in Tempo, i have a DropDown select field "Billable" with 3 options (Yes/No/Don't Know). I would like to make a dashboard that I could check during the week to see how ...
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When adding a user it will be added to jira-default-users group automatically. I created 2 new users groups in Jira: Internal users – all users with Company's email domain External use...
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I am trying to increase the width of Olympus Services dropdown to full dialog box width. I know the css for it, but i am not sure how and where to apply it without using any third party tools. Can we...
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