Community resources
Community resources
Community resources
Jira
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How can I restore my permanently deleted project?
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Hi, I've opened a service project in Jira Software, in which I created a form. I haven't entered the project in 3 months, and now when trying to see the form, I can't enter it and I get the message&...
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Good Morning, I apologise if this is something which is fairly simple to achieve in a JIRA dashboard but I can't get it to work for me. I'm creating a dashboard to track project progress. Our Origi...
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Hello All, we have created Automation rules and sending email notification to customers if some actions happend in Issue ( i.e customer is not reporter or requsting for) custo...
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Is there any AI funktion yet that can detect if a created issue is a duplicate?
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Hello, Is there a way to make the internal note visible to only a specified team in Jira Service Desk? If so, how to do it? We would like to avoid the attachments added in internal note to be...
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Created vs Resolved Reports - are grouping the cases based on the created date. I would like to have a graph based on the updated date. So, I could get the results like, How many cases have been...
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We saw this surface where Bugs can be directly created as Jira bugs: https://blankhans.atlassian.net/servicedesk/customer/portal/3/create/64 Now we are wondering how to set up such a system and w...
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JSM Portal users logout automatically after 20 minutes even though they are working. Please give the
Hi, We have Jira premium cloud. We have updated the idle session duration to 20 minutes, which means a session is idle when users don't interact with the product during that period of time. Interact...
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Hello team, I would like to know if there is a possibility to add a list of contacts (email address) from where, the creator of the client service desk tickets can choose and add this "contact...
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...ersion>${amps.version}</version>--> <!--<extensions>true</extensions>--> <!--<configuration>--> <!--<p...
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I'm trying to add a logic to an automation that's manually triggered. We make multiple Sprints to release a new version each Quarter. On the Scrum board, when preparing the Sprints, I'm already aut...
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Dear community, the hierarchy logic of our tickets is Epic -> Feature -> Story. We use Structure to display the hierarchy. However, our stories are linked to feature and not directly li...
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SAFE framework implementation on JIRA
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Hello, I can't find several tickets on the Jira Work Management project board, even though they are displayed in the list and use the same workflow. Thanks
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Hello All, It has been evident that some of Epic start/end date is getting unassigned and showing blank. However in the same project most of Epic has correct start/end date. We are using Bigp...
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Hello, After migration to cloud, we have set server enviroment to read only. But our server instance is showing we have received an alert from the azure monitor about the memory usage from...
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I need to obtain accountId to know Worklogs for a specified user. I´m recovering issues perfectly: Promise<SearchResult> issuesPromise = jiraClient.getSearchClient().searchJql( ...
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Jira Automationで、課題作成時をトリガーとして、新規作成した課題を既存のエピックの子課題にしたいと考えています。設定方法を教えてください。 もしくは、既存のエピックと新規作成した課題で「課題をリンク」を自動で設定する方法でも良いです。その場合、リンクタイプに何を選べば良いかも教えてください。 よろしくお願いいたします。 プロジェクトテンプレート： Jira ...
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I m able to run the command in step 1. When prompted for password I entered json object and pressed return key. {"plainTextPassword":"my_password","algorithm":"AES/CBC/PKCS5PADDING","algorithm...
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Hello all, Can someone please help with the issue on Comments tab in the issue panel not showing full details after upgrading to Jira 9.12 on data centre. also activity tab is broken. &nbs...
237 views 1 0 Deleted user January 10, 2024 -
Hello guys) We have Jira Cloud on Standard plan. I couldn't organaise issue security levels here.
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We need to get the issue type from edit screen through Javascript. How can get this details? Is there any function there similar to getting the issue id or issue key like the below? JIRA.Issue.getIs...
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I am an Org Admin in Jira and I was unable to amend the future end date of a sprint. The field is greyed out. Originally, the sprint is a 2 week duration and the only way around this was to ch...
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Hi Team, I need to know how can I enable the feature or settings where, if someone drops the email to certain email ID it creates the ticket in a particular project. We are currently using Jira...
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